Bitetoothpastebits Reviews

Customer service is horrible

Customer service is horrible Tried hitting the help button and there s no content Deceptive business practice of making product appear as a one time purchase and bam your locked in a subscription with no way out Tried to get through to Customer service and nothing If I can help one person from falling into this trap by getting the word out there maybe I ll get some satisfaction meanwhile I m still paying Bank won t cancel payments to a subscription you have to go through customer service which is were the problem lies Product keeps coming and I keep having money taken out of my account Vicious cycle Hope this helps John

Company Profit First Return Policy

I recently purchased Bite Toothpaste Bits and while I believe the product itself is good I cannot overlook the horrid customer service that comes along with it I forgot about my subscription and realized it after the refill orders had processed for shipping I reached out to their customer service team hoping to cancel my order and get a refund but I was told that refunds will not be issued once the refill orders are processed for shipping To make matters worse I found out that orders over 75 are also ineligible for refund even if the product is unopened and returned immediately This is incredibly frustrating and has left a bad taste in my mouth While I may continue to use the product I will definitely be looking for other options with better customer service in the future I recently purchased Bite Toothpaste Bits and while I believe the product itself is good I cannot overlook the horrid customer service that comes along with it I forgot about my subscription and realized it after the refill orders had processed for shipping I reached out to their customer service team hoping to cancel my order and get a refund but I was told that refunds will not be issued once the refill orders are processed for shipping To make matters worse I found out that orders over 75 are also ineligible for refund even if the product is unopened and returned immediately This is incredibly frustrating and has left a bad taste in my mouth I will definitely be looking for other options with better customer service in the future

Careful with this product

Careful with this product All of my chronic teeth sensitivity issues went away 24 hours after using it I switched to Revitin weeks ago and no sensitivity since Not a coincidence

Great product and great packaging

Great product in a smart 100 plastic free packaging Shipping is slow which is something I would expect for such product where to goal is to have a low carbon footprint The bits are great and actually the perfect solution for backpacking as wells since you can carry just the number of needed bits without a tube Something I didn t think about when ordering but now appreciate

Bite has got to be the best business

Bite has got to be the best business idea of the decade The amount of problems Bite solves is unimaginable I genuinely thank this company and the people working very hard within it Keep it up

Great products easy to manage subscriptions

I ve been subscribed to Bite Toothpaste Bits and mouthwash for several years now They ve worked really well for me and helped me improve my oral health I now cringe at the idea of using paste I also like their bamboo toothbrush although electric works best for me The subscription system could be more intuitive but has been easy enough to edit and I am grateful for that as I don t always stick to the same schedule but don t want a hassle over toothpaste The only oddity I ve had although I guess it s a good thing is that they send too many toothpaste bits to fit in the jar I have and the extra bits have to be stored a bit carefully to not go to waste