Bitiba Reviews

This company cannot be trusted Do not use

Ordered a few items and completed purchase A few days later I received an email saying items where no longer available I wasn t told when my refund would be processed so I emailed to find out I never received a response I emailed a further couple of times still no response I tried calling the customer service number but it automatically cut me off I have had to raise this issue with my bank PayPal and Action Fraud I would advise anyone thinking of purchasing from this company to think again and totally avoid They have a number of good reviews but these can be purchased easily in the dark web It is entirely possible this company is not legitimate and is harvesting personal data to sell on unscrupulously This is a common problem nowadays Drop shops are collecting personal data to sell on and that data is then used to commit fraudulent activities using that personal data

Awful

Absolutely irresponsive customer support my order of 50 euros was never delivered and no money return for more than 2 weeks Tried to contact them many times and received only one email that the order was canceled by DHL awesome news thanks and money will be returned Which never happened of course The number 31 0 20 262 21 63 from their website is niet in gebruik What happened to this shop It used to be an ok place to order and now it looks like a fraud

Awful firm

Awful firm I m waiting week for my cats food

Didn t received my order never refunded

Didn t received my order They didn t refunded me 51 Euro stolen

My package has been lost

My package has been lost help desk isn t answering Mediocre service

I ordered catlitter 29 of february

I ordered catlitter 29 of february I not got my orders I report it by online by email and phone The promised me they send back my money but is not happened More times I called them and they cut my calls min 5 times

Worst company ever

Worst company ever It s been 2 weeks since I m waiting for my order I ve called them on Monday Wednesday and Friday to tell that the order don t came and i need new one New one was send week later by post NL I still didin get it My cats are eating market s and bitiba is hanging on customers when they are calling WORST COMPANY EVER

A funny story from Bitiba

1- Order your dog food2- Expect to get it in 3-4 days3- After 3 weeks time receive a mail saying excuse us we forgot to inform you that your order teared apart during delivery but we reordered it 4-After 10 days receive another mail saying we can reimburse your money 5- This service called Bitiba Good luck

Bitiba nl YOU ARE A THIEVES

Bitiba nl YOU ARE A THIEVES One month ago I bought 48 bags of cat wet food and I received 44 l send to you an email about that and nobody answered to me