Comprar y Vender Criptomonedas con las comisiones más bajas - Bitnovo
Based on authentic user experiences
Davide Menini
6730 reviews
N/A
8 months ago
Help me to track a BTC transactions
Fast good services good support
Bitnovo Customer
6730 reviews
N/A
8 months ago
Bitnovo surprised me in a good way
Bitnovo surprised me in a good way I made a purchase yesterday for 330 300 EUR and had to jump through several hoops including installing an app After verifying my email then my phone number they required photo verification of my ID After providing it to them they indicated it was insufficient and it needed to be my passport I told them I was in the U S and did not have a passport I googled them after this correspondence and found the myriad reviews here indicating that they were scammers I was understandably nervous I wrote them and said since they could not verify me to please provide a refund They said it would take several days and I let them know I would be filing a dispute with my bank I only received the generic response automatic response to that but no one responded Roughly 24 hours after the original purchase I received an automated email that the coins were on the way A couple minutes later the confirmations appeared I can t speak to the experiences that other people have had below with one star and I did have an issue with them with respect to a national ID not existing within the U S as compared to the EU But I can tell you that while it took a little longer than I would have liked to receive the coin purchase the coins were 100 confirmed as expected So use your own judgement but I m glad I made the purchase and I m sorry I jumped to the wrong conclusion after reading the negative reviews and asking them so quickly for a refund I m glad they ended up and processing the order
Elena
6730 reviews
N/A
8 months ago
Very good support
Very good support they resolved my issue fast and have been very professional
Devlin
6730 reviews
N/A
8 months ago
Terrible lengthy process poor excuse for trader
Terrible lengthy process Got to the end of the order after paying only to find I was unable to complete the order Currently waiting for them to cancel and they tell me I will recieve a 10 euro administrative fee for them to cancel my order Absurd scam of a trader
Zsolt
6730 reviews
N/A
8 months ago
Dont buy from scammers
A month ago I bought BTC for 50 but cancelled the verification because Bitnovo asked me for too much data I thought the matter was settled and no money will be debited from my account However it was debited and I have not received the money again until today Support also no longer responds to my emails Do not buy from these clowns they are f scammers
Michele
6730 reviews
N/A
8 months ago
Worst place to buy crypto
If it could give -5 stars I would I buy bitcoins for a value of almost 1000 euros Verification of documents takes place AFTER payment The verification of the identity document is fine but you must also check the card by sending a photo where only the last 4 digits are visible I have sent this photo 6 times and they say that they have not received it and they ignore any other emails by sending messages asking me for the photo of the card Stay away2 weeks and still they did not refund me Update 29 days after now they avoid my emails Today is saturday monday i m gonna press charges
jaouad errachidi
6730 reviews
N/A
8 months ago
Enga aron mi equilibrio 870
After I received two payments from USDT I tried to charge the card when I tried to do so I encountered a technical error the image of the error is in the attachment of this reply and when I asked to solve the problem by contacting support the name Anuar replied Reinstall the app and try againAfter I did what was requested when I entered my account I only found the card but my balance is 0 USDT and when I told them about the problem he said that you must have magic sedans that dont exist in an account then i have done an report to the Postal Police
macalou saraba
6730 reviews
N/A
8 months ago
They stole my money
They stole my money Do not use I deposited 100 euro on my account with Bitnovo Gift card later my account is 0 They took the money out of my account plus fee so I messaged customer service they required verification I sent my documents selfie and they rejected immediately without mentioning any reason
Mykyta
6730 reviews
N/A
8 months ago
Beware This Company is a Complete Scam
My experience with this company was nothing short of a nightmare I attempted to purchase BTC using my card only to have the transaction abruptly halted They demanded proof that the card used was actually mine Seriously what kind of shady operation is this Even after I provided the necessary documentation proving the card was mine they failed to give any timeframe for resolving the issue My purchase took place on 12 06 24 at 14 36 and now it s 15 06 24 17 21 Despite this significant lapse of time my situation remains unresolved Their customer support is abysmal They are utterly useless offering no assistance whatsoever This level of incompetence and disregard for customers is infuriating This platform is a complete scam Save yourself the trouble and avoid them at all costs They don t deserve a single cent of your money Absolutely disgusting experience Credit Card Verification Required Order 2C03E544-3CF6-4360-AED2-6BE33EDD2EE9
Mike
6730 reviews
N/A
8 months ago
Reject your ID and hang on to your cash
ID you after purchase and charging your card refuse to send you your Crypto due to problems with your ID and then they just hang onto your cash saying they might refund you over the next month or so and even if you do get a refund they will deduct a 4 min 10 fee