Bitpanda Reviews

Excellent Support

The team were incredibly responsive when I had lost my 2FA verification Their professional help and support meant that I was up and running again quickly Many thanks

The company is always very supportive

The company is always very supportive to me when I have a problem with the system I have also a bitpanda debet card and that is amazing I can pay in fiat money with crypto money from my card It functions as a great bridge from the old and the new world

I made a mistake when transferring to

I made a mistake when transferring to my Bitpanda XRP account and the money was initially lost But Bitpanda support helped me get everything sorted out and I got the XRP in my account now

The support team are incredibly

The support team are incredibly helpful E-mail communication is outstanding and resolve any queries swiftly Thank you

Fantastic customer service

Fantastic customer service Having broken my phone and not having backup 2FA codes thus being locked out of my Bitpanda account Bitpanda customer service staff were patient friendly and incredibly quick in reactivating my account I can t thank them enough I was very impressed They outsurpass any other crypto exchange customer service I have experienced I highly recommend them

I appreciated Bitpanda s helpdesk support

I really appreciated Bitpanda s helpdesk support Mainly specialist Alex was very fast in solving my problem and managed to solve it not all specialists are so capable and fast

Cordial service and very knowledgeable people taking your inquiries and need for help

Needed help with correcting actual data in my portfolio I received a kind response stating that the corrections needed the intervention of someone on the developers team and was being scheduled The work was done the next day The exchange with the helpdesk was truly cordial and swift and most importantly the answers came from knowledgeable people who equally ensured the actual execution of the request

Great ServiceI have been using Bitpander for a

I have been using Bitpander for a number of years now mostly for Crypto Great customer service when issues have arised ticket-ID 2136202

The customer service was excellent and

The customer service was excellent and the apps were easy to use I had lost access to my account and it was handled with care and efficiency When I closed my account they did not ask any questions and were happy to help

Quick and helpful

Quick and helpful customer service very pleased Also app is easy and good in use