Bitsforpets Reviews

Terrible service and morals

Terrible service and moralsBits4Pets sent out a defective unusable item to me and when I complained they ignored my emails following this it has taken a number of weeks after escalating to PayPal for me to be able to send the item back which has a return cost of 10 I am out of pocket either way with ordering through this company as they do not understand UK law with returning faulty items DONT deal with them and don t believe the false reviews they have put on the website Only got 1 star because I am unable to give zero stars waste of my time

Dangerous

Bought a tactical lead and coller for my border collie first time he lunged at a friend the buckle snapped off the lead could have been much worse if on the road very poor materials and was not cheap

No support

All stuff comes from China When you need to contact them with issues they ignore all messages Go elsewhere

Don t believe the hassle-free return advertising

Their website promises hassle free returns but its false advertising I received an item that looked nothing like the product photo on the website Started the return process- they give an address in Manchester for the return don t provide a package slip and then ignore emails once the return has been delivered Avoid at all costs

Poor quality goods

Poor quality goods and even worse customer service Returned a collar which was not as described and felt like sandpaper I have been chasing for my refund for over a month with claims I will follow up on it when I have asked for an update on my refund Avoid using this website unless you have more money than sense and like being scammed

Buys from Temu and sells at higher price

Company buys from Temu and passes it off as hight quality good Harness are rubbish and cost 20 or less on Temu collars are 13 from Amazon They also don t honer refunds or respond to messages They should be blocked from selling goods

Scamming rats

Ordered a 60 harness bundle on 6 1 25 and still not got it and they don t reply to emails or messages

Awful dirty scammers

Awful dirty scammers 60 paid for a harness over a month ago not delivered no reply to 7 emails disgusting do not use

Bought the K9 tactical bundle

Bought the K9 tactical bundle It does take about 12 days to arrive but that is pointed out on the website Good quality stuff in the bundle worth the money and looks pretty hard-wearing Excellent service and excellent products Recommended