


Based on authentic user experiences
Matty Zammit
6733 reviews
N/A
6 months ago
Stay away
If I was you I would stay very clear of this company they take money from you just expect you to hope you re item arrives i ordered my item as a whole item which was then split up now missing noone wants to help through customer service as they are very lazy in replying I would not waste your time there isn t anything about this company you couldn t get anywhere else they would have good customer service too unlike bits4pets the only good review they ve had is from people that work for the company
Leigh Bulmer
6733 reviews
N/A
6 months ago
Terrible service and morals
Terrible service and moralsBits4Pets sent out a defective unusable item to me and when I complained they ignored my emails following this it has taken a number of weeks after escalating to PayPal for me to be able to send the item back which has a return cost of 10 I am out of pocket either way with ordering through this company as they do not understand UK law with returning faulty items DONT deal with them and don t believe the false reviews they have put on the website Only got 1 star because I am unable to give zero stars waste of my time
Mr Barry Ancrum
6733 reviews
N/A
6 months ago
Dangerous
Bought a tactical lead and coller for my border collie first time he lunged at a friend the buckle snapped off the lead could have been much worse if on the road very poor materials and was not cheap
Mr Edwards
6733 reviews
N/A
6 months ago
No support
All stuff comes from China When you need to contact them with issues they ignore all messages Go elsewhere
Rachel Bowlin
6733 reviews
N/A
6 months ago
Don t believe the hassle-free return advertising
Their website promises hassle free returns but its false advertising I received an item that looked nothing like the product photo on the website Started the return process- they give an address in Manchester for the return don t provide a package slip and then ignore emails once the return has been delivered Avoid at all costs
Janet H
6733 reviews
N/A
6 months ago
Poor quality goods
Poor quality goods and even worse customer service Returned a collar which was not as described and felt like sandpaper I have been chasing for my refund for over a month with claims I will follow up on it when I have asked for an update on my refund Avoid using this website unless you have more money than sense and like being scammed
kyle kelly
6733 reviews
N/A
6 months ago
Buys from Temu and sells at higher price
Company buys from Temu and passes it off as hight quality good Harness are rubbish and cost 20 or less on Temu collars are 13 from Amazon They also don t honer refunds or respond to messages They should be blocked from selling goods
Owen Barnett
6733 reviews
N/A
6 months ago
Scamming rats
Ordered a 60 harness bundle on 6 1 25 and still not got it and they don t reply to emails or messages
Hannah Ingram
6733 reviews
N/A
6 months ago
Awful dirty scammers
Awful dirty scammers 60 paid for a harness over a month ago not delivered no reply to 7 emails disgusting do not use
MRS ALICE FILBY
6733 reviews
N/A
6 months ago
Bought the K9 tactical bundle
Bought the K9 tactical bundle It does take about 12 days to arrive but that is pointed out on the website Good quality stuff in the bundle worth the money and looks pretty hard-wearing Excellent service and excellent products Recommended