


Based on authentic user experiences
Elaine
6734 reviews
N/A
5 months ago
Online Ordering is Impossible
BJ s Restaurant Chula Vista CA - On Friday March 5th I attempted to order delivery via BJ s tablet app I could not progress beyond the order selection page There was no option to checkout On Sunday March 7th I again attempted to order also delivery this time via the phone app I was able to check out and given an approx arrival time I ve saved the screenshot When I didn t receive an email I attempted to order again with the same results Neither order was delivered Called restaurant and was told they had no orders from me Again I had two screenshots Josh the manager offered no concessions Just Too bad so sorry My business went elsewhere
Adam Paul Martinez
6734 reviews
N/A
5 months ago
I m over an hour deep into trying to
I m over an hour deep into trying to place a simple order online Tried website Chrome on Android and the Android app THE worst website ever Doesn t let you order How are your developers still employed Truly awful I m done I tried So hard I m an IT Manager If I can t figure it out noone can Your online ordering is useless garbage Ordered from Chili s Took less than a minute
wanda shields
6734 reviews
N/A
5 months ago
Visited Bj s on Lewisville Saturday
Visited Bj s on Lewisville Saturday evening waitress was horrible manager was no better I ordered a soup and salad combo asked for tomatoe basil soup and a wedge salad asked the waitress who had an iPad placing order what comes on wedge salad she stated vinaigrette dressing I said cool when I get the salad it was not the salad I requested Mgr came over he went to get the wedge salad and added blue cheese I do not like blue cheese was not given a choice was told blew cheese comes on it then I stated I do not want the salad just the soup combo was 10 50 I was charghed 7 50 for the soup only not even charged correct I will not visit this location again bad service waitress took forever to take the order never checked on us at all
Melanie Jones
6734 reviews
N/A
5 months ago
Nothing but negligent people in the
Nothing but negligent people in the kitchen Be aware not to order delivery you will loose your money and food I requested no tomatoes and no peppers mild and they ignored Food was send extremely chilly hot and w peppers and tomatoes Bunch of crooks Can they read English in that kitchen Or purposely try to get people sick
Carlos Lemos
6734 reviews
N/A
5 months ago
I went there today for Lunch and had
I went there today for Lunch and had the worse service ever the waitress took all the Orders around us and then come over to use and I said to here are all those orders going in before us and she said yes when we were there before the others tables so I didnt Order because I was on my Lunch Break and it took the whole hour before the food arrived and the Manager did absolute nothing POOR POOR Customer Services Maybe it was the color of my skin
Landulf Freeman
6734 reviews
N/A
5 months ago
STAY AWAY
I would say dine in was great but I ve never had anything I order right they always have to fix everything then after waiting it taste good but never ever have I had one experience were it was just right normal and good I order now and it s always the worst experience this is a BUYER BEWARE nobody wants a gift card 5 days later we want what we order I SAY IN ALL HONESTY THIS PLACE HAS REALLY GONE BAD I DID LIKE ONE WORKER CAUSE HE WENT OUT HIS WAY BUT THIS KINDA THING IS A EVERYDAY THING THEY JUST DON T CARE ABOUT THERE JOBS BUT THANKS NICK FOR THE ONE RIGHT ORDER
Morris W Conway Jr
6734 reviews
N/A
5 months ago
This restaurant was awful
This restaurant was awful the food took forever to come and it wasn t very good The service was horrible The two bartenders were complaining the entire time we were there You get better service at McDonald Don t waste your money DON T EAT AT BJ
Marta Alvarez-White
6734 reviews
N/A
5 months ago
My Coach prescription glasses and case were stolen off the table here
My Coach prescription glasses and case were stolen off the table on Christmas Eve 2023 at BJ s at Shackleford Crossing in Little Rock Worst dining experience of my life We spent 240 and received absolutely awful service with the server constantly coming by and saying gotta get out of here it s Christmas Eve and never even refilling my water or other drinks and I had nothing to drink the whole time I ate Asparagus was skinny like spaghetti and very tough and impossible to chew My husband couldn t even eat but 2 bites of his Philly Cheesesteak They brought out our appetizer long after we began our entrees They drowned my daughter-in-law s salad with boiled eggs making it inedible Because the service was abhorrent for the first time in my life I believe I refused to leave a tip Someone left a few dollars on table The server was aghast when he looked at the charge with no tip left for him I immediately missed my 400 glasses when I got to car but the door was already locked I called back in 2 days when they reopened and every day since to see if my prescription glasses were turned in to no avail Beware there is a thief working there the worst service I have ever received and mostly very sub-par food I have offered an 80 reward for the thief to come forward and return my glasses or for someone who knows about it to report it I have a very good idea who stole them None of us will ever set foot in that place again unless it is to pick up my stolen glasses Watch all your belongings if you do
Paul Sperry
6734 reviews
N/A
5 months ago
Bad experience
we arrived 12 me wife grandson and son birthday lunch are menu was dirty food left over stuck on it were had to ask for drinks to order it took ten minutes to get it we order ask for high chair then order nachos with steak it took over 20 for app come out and steak was raw sent back we ask manger came to table was argue with me about steak not raw I m cook I know my temps bro dude had attitude you re manger don t eat there and I still paid my bill waste money
Steve Baker
6734 reviews
N/A
5 months ago
Order was and hour late being
Order was and hour late being delivered Cold and melted