Black Knights Skydiving Centre Tandem Skydives Training in the UK
Based on authentic user experiences
Andrew Butler
6732 reviews
N/A
7 months ago
Awful Receptionist - Sharon Beeson
Trust Pilot Review - Black Knights Parachute Centre 1 Star Whilst the overall experience and the parachuting was great unfortunately I have to give a one star review simply due to Sharon Beeson who works on reception Her behaviour and customer service throughout the whole day was not only unprofessional but affected the experience of all customers on the day For context the weather was clear skies and sunny with temperatures of 28 degrees Celsius The customers were waiting in the midday sun for 45minutes with no shaded areas Sharon decided to take the temperatures of the candidates checking in A candidate had a high temperature due to the heat of the sun and then screamed in front of the whole waiting area YOUR TEMPERATURE IS 40 DEGREES PLEASE LEAVE THE PREMISES AND GO AND COOL DOWN IN YOUR CAR This happened to multiple customers in the queue due to the high temperatures on the day Not only was this embarrassing for those customers it is also not appropriate protocol to simply send someone to a car to cool down from COVID There was no respect nor confidentiality The customer service from Sharon is appalling The way she behaved seemed obvious that she was full of self-importance and wanted to cause a scene From reading similar reviews it seems that Sharon is a common cause of problems throughout the company GetANewReceptionist
Helen Shakespeare
6732 reviews
N/A
7 months ago
Had a fantastic experience at Black
Had a fantastic experience at Black Knights Skydive from 15000 ft I was with Lee who was so professional a real superstar made my Skydive experience Alan did the video and photos he too was fantastic I had a few problems downloading the videos the tech team couldn t have been more helpful Many thanks
Anthony Tracey
6732 reviews
N/A
7 months ago
Charity Skydive
Recently jumped from 15 000 ft for charity and it was the best experience of my life Lee was amazing and I will definitely be back
Lisa Oram
6732 reviews
N/A
7 months ago
Black Knights Skydiving experience
Black Knights Skydiving experience really is something special The instructors are highly professional keep you informed at every step put you at ease and make the whole experience amazing from start to finish Special mention to Tandem instructor Lee who gave me the biggest thrill of my life I will be eternally grateful xxx
customer
6732 reviews
N/A
7 months ago
My first ever jump and it was
My first ever jump and it was fantastic The instructors were brilliant and put you at ease would recommend Black Knights to anyone wanting to do this can t wait to come back and do it again still on a high
Sandra
6732 reviews
N/A
7 months ago
How fantastic
How fantastic This was my third time did it yesterday 24 08 23With Nick as my instructor and Dean videoing Best one by far Nick was so helpful very chatty when he could get a word in even let me have a go flying us All the staff before hand were lovely Staff in the cafe were great too and serve the best sausage egg and bacon toastie according to my boyfriend Fantastic experience I did say this was my last one But I know I will be back see you next year guys
paul
6732 reviews
N/A
7 months ago
A fantastic thrill adventure
I took my daughter for her 30th birthday present We bought the extra package to film the event something my daughter can look back on for years to come From the minute we arrived the staff was very professional and made us really welcome Many thanks to all involved and a special thanks goes to Sam my instructor
Jannine Calderbank
6732 reviews
N/A
7 months ago
I did a tandem dive 15000ft today with
I did a tandem dive 15000ft today with my amazing Instructor Deano He was professional helpful and put me completely at ease He made the experience that much more incredible if that s possible Never done a skydive before Thanks Deano and Jack for the pics and footage and particularly you Deano Awesome day a memory I shall treasure forever Xx
Julie Case
6732 reviews
N/A
7 months ago
15000 ft tandem for charity and
Brilliant facility with friendly and humourous staff and instructors I had a fantastic 15000 ft tandem sky dive made all the better by instructor Deano and camera dude Ben Highly recommend 5 5
Sarah
6732 reviews
N/A
7 months ago
Fantastic day
Fantastic day All the staff throughout are extremely friendly was kept up to date with the weather situation Deano put me at ease on my jump and Ben the photographer videographer has captured an unforgettable day Didn t even have to wait long for my photos and videos was within the hour of my jump Thank you all again