Blackanddecker Reviews

Black and Decker bemw46 bad1es

We took our black and decker bemw461es lawnmower in for repair on the 30-4-2021 I was told a replacement was necessary Repair centre says even they cant get hold of black and decker customer support and they also said they have lots of customers waiting for replacements Black and decker do not answer the phone Never buy their products ever again

Only voted one start as they dont go

Only voted one star as they dont go any lower BEW 220 sander purchased used once the sandpaper tore immediately the clips dont keep it in place and they dont answer emails As my dad was a great user of B D wanted to carry on tradition-no chance now absolute rubbish

Hopeless instructions for portable AC

Just bought a Black Decker BXAC40006GB portable Aircon The instructions are absolutely hopeless They are incomplete the parts included don t match the instructions and the instructions are as clear as mud Nothing available online either Very little additional effort would go a long way if the company cared about user experience

DON T BUY A BLACK AND DECKER bought a black and decker mower and

I bought a black and decker mower and the flywheel that cools the motor broke My machine was under 2 yrs old but I couldn t find my receipt I searched for a replacement part which was just a cheap plastic wheel but would have to buy the whole transmission costing more than I paid for a new mower I complained to customer service as the part was not sold separately but got nowhere DON T BUY BLACK AND DECKER THEY ARE RIP OFF MERCHANTS

This review is specifically for the

This review is specifically for the 1800W corded lawnmower 32cm blade Components cheap and nasty not substantial enough and took tears off my life trying to get the components to fit It wasn t cheap but looks feels like it Very much noisier than any other corded mower I ve owned I ll use it until it fails then get another but not a B D Shame cos they had a good reputation some years back

We purchased a cordless vacuum

We purchased a cordless vacuum to replace a very tiered Vax and wanted something a little easier for my disabled wife to use failed after a month Contacted B D and completed warranty forms and told a replacement would be sent out and be with us within a week Nothing So we tired to chase it up We have spent 4 weeks sitting on hold for upto an hour each day requested call backs emailed used Twitter and Facebook contacted B D USA to help and not a thing until yesterday I got though Replacement is being sent out and will be with us within a week Let s hope it s not a ground hog day situation

dewalt 5ah battery only lasted 15

dewalt 5ah battery only lasted 15 months never again will I buy from dewalt or black Decker who now own dewalt so am told wont be buying their range again they charge top money you should get a couple of years work from it this was home use god knows hong long it would last if worked hard

New high pressure washer not working to start using

Bought a new high pressure washer couldn t get it to work Called B D support line after being on hold for 10 minutes the line cut off Now started another call and still holding The support line message says to try direct chat on the website Online chat bot can t recognise a non working equipment Only option is to send an email

No longer trustworthy

Bought a cordless mower 3 years ago Despite moderate and correct use and charging the batteries are now useless They re about 75 EACH on Ebay Rang B D customer services no answer just a machine using COVID as an excuse Found another number which went through to a foreign call centre as it was out of warranty they didn t want to know and didn t care that such expensive batteries lasted such a short time B D used to be a reliable trustworthy company Now I wouldn t touch them with a bargepole