


One of the UK’s top animal parks | Blackpool Zoo
Based on authentic user experiences
Nico
6732 reviews
N/A
9 months ago
Disappointed
Hello we bought 2 tickets to the zoo for today but were unable to find a parking space after 20 minutes of looking even with the overflow parking there were no spaces left we arrived at 12 30 and are now having to leave lost our money with no place to park to enjoy the tickets we travelled 40 minutes from home to come today we are very disappointed in the service if you are high in demand and are expecting a busy day either stop ticket sales or have enough parking spaces to accommodate for the people you re expecting
Mark Turnbull
6732 reviews
N/A
9 months ago
All animals look unwell
We have Visted alot of Zoos and this is the second we vistied blackpool zoo and on both occastions all the animals looks limp amd not with it as concerns me we have vistit south lakes zoo and all the animals are lively and responsive unlike blackpool zoo all the animals are lame and look unwell
kevin davey
6732 reviews
N/A
9 months ago
Zoo is great food outlets rubbish
Zoo is great food outlets rubbish expensive and refuse to serve me exactly what I ordered and
Hayley Welch
6732 reviews
N/A
9 months ago
Terrible customer service
Terrible customer service I bought 2 x parking tickets from the parking guy and paid 3 cash for both Straight after I handed my money over I said sorry I only actually need one now and he wouldn t give me my money back He called his boss to ask and he said no How mean and inflexible is that- I had literally just handed the money over for a paper ticket I no longer needed There was no reason to say no to this request I m furious at the absurdity of what a jobseorth people can be for the sake of rules
Harry O Reilly
6732 reviews
N/A
9 months ago
Dirty disgusting cleaners
Information on the website is wrong The info states that if you stay until closing you will see the big cats being fed we missed the talk so asked a staff member later in the day what time the cats would be fed as it was going to be a huge highlight of our visit to be told it is done during the talk We were very frustrated at this especially having planned our day following the wrong information on your website Also whilst eating in the lake side cafe the cleaner was sweeping the floor then proceeded to use the same brush to brush any crumbs off the chairs at the table next to us The amount of dirt germs and bacteria that would be on that sweeping brush to then see it be used on the same chairs your customers have to sit on is absolutely disgusting It left me and my family feeling like we were wearing dirty clothes for the rest of the day and we had to be extra careful not to touch the back of our trousers Not to even mention the fact that we had touched the chairs to pull them into the table to eat and our hands then touched our food we had to stop eating wash our hands then finish our meal This is a major issue and the cleaner ought to be sacked Absolutely disgusting
Annonymous
6732 reviews
N/A
9 months ago
This zoo is very concerning
This zoo is very concerning The animals do not look like they are being looked after They are not very alert like animals should be The Tigers are far too thin the enclosure isn t big enough and one Tiger was constantly pacing up and down like it was stressed The Lions looked like they d been sedated they never moved at all It wasn t only disappointing but it was very disturbing to see animals should not look under fed
A Human Being
6732 reviews
N/A
9 months ago
Apparently only for the locals
Cornered by the Lions enclosure and informed most impolitely that the zoo is only for the locals and we shouldn t be there Further we should go back from where we came and liquid sent my way When asking them to allow us to have a peaceful experience we were denied Informing them that the lions aren t from the local area either they insisted born n bread ect Definitely will avoid to comply and avoid any more issues
Andy Layhe
6732 reviews
N/A
9 months ago
Day out at Blackpool zoo
Great zoo that we have visited a few times while in the area
Daniel Gee
6732 reviews
N/A
9 months ago
Great for locals and tourists alike
We visited on Thursday 13 7 23 we previously ordered my wife a mobility scooter on Arrival the scooter was issued to my wife and was instructed on how to operate it we checked in at reception and was well informed about the new arrivals and useful information about the zoo we had a very enjoyable day visited almost everything we could possibly see and we would like to thank everyone that works at the zoo for making our day memorable
Sammi
6732 reviews
N/A
9 months ago
family of 5
I love Blackpool zoo the staff are friendly and helpful the park is well kept and the animals look well too The caf is the only let down I m not a fan of burgers I live close by so go often