Blindsbyluxton Reviews

Well this was an experience and a half

Well this was an experience and a half We get Sharon round to quote us for a bay window 5 panels and we get the most ridiculous quote of 1000 quickly changed to 700 in an email shortly after leaving I decided this was just too much money so I get other quotes for REAL WOOD blinds and soon realise 1000 is too much and even 700 is too much So to be polite I sent Sharon a nice email seen below only to get a rude email back Quite a shocking unprofessional attitude and response Be careful on this one if you don t accept her silly prices you might get her nasty replies Oh yes Sharon and you were late and you didn t show us samples you showed us a sample A note to Sharons husband Reel her in manMy emailHi Sharon Sorry about the delay in getting back to you thanks for coming out and having a look and giving us a quote I must admit Caroline and I both thought the quote was a lot and even at around 700 we thought it was expensive having said that we didn t know what was expensive and what wasn t I had a shop around for supply only and found there was lots of places that will cut your blinds and supply only and this is very much cheaper As I am more than capable of doing a very good job this would be ok for me So I wanted to let you know this is probably what we will do but I didn t want to just ignore your email as that is rude I d would like to thank you though for coming out Regards Dave CarolineSharon s response Thank you for your reply as disappointing as it is well I m pleased my free wealth of knowledge and samples of blinds to demonstrate and pictures to share helped you make your decision and that your going to a large manufacturing on line to get your blinds Thank you for looking after the small independent family business who have struggled during the last 2 yrs of covid I must also say that the quality from online suppliers is not like for like and that is why it is cheaper still faux wood but not manufactured at the high standards Yes your lucky to be able to put your hand to fitting them yourself It would have been nice for you to have done your research beforehand rather than after you took all my knowledge etc and I could have spent time with a genuine customer I look forward to driving past your house and seeing your new blinds erected Kindest regards and merry Christmas Sharon My response Wow Sharon how bloody unprofessional of you to reply in such a nasty way maybe we should get a few things right then you wanted 1000 to supply and fit a set of blinds that I could not find from any other company anywhere near that price let s work on an about price shall we let s say to supply only 400 Do you think just because you are a local firm that you deserve 600 to fit them I don t think so how long will it take to fit them les than a morning I think do you think your husbands services are worth 1200 a day no I don t think so not unless he is a Pilot or a Dr At the end of the day Sharon if you want to overcharge for your service then you should expect not to get the work grow up and stop being unprofessional a free quote is exactly what it is it s a punt for trying to get the work if you think I should give you the work just because you are a local business then you obviously haven t been in business for long I hope you enjoy my reviews check it out on Trustpilot I was good enough to get back in touch with you and you give me a stream of your unprofessional rant Good luck in the future