Based on authentic user experiences
steph smith
6731 reviews
N/A
5 months ago
HAS GONE SO DOWNHILL
I ve been going to Blok for around 6 years now and used to love the trainers and the workouts and the ethos of the company Fast forward to 2026 - the receptionists are so rude and lazy paid for a smoothie to be ready post workout and they just forgot the classes have gone up by 5 per class the trainers have bad attitudes - oh and the customer service is dreadful and possibly run by AI A friend of mine recently received a promo pack offer that I d have loved to use also given the expensive prices per class and when I emailed to ask why I didn t receive the same offer they said I was ineligible and didn t qualify - what on earth does that mean I ve taken almost 120 classes with Blok and they don t deem me worth sending a promo code after all these years Won t be going back and suggest you put your money elsewhere if considering joining as they seem to have lost everything that made them so unique and brilliant
Sophie Marshall
6731 reviews
N/A
5 months ago
I heard that they pay their instructors
I heard that they pay their instructors terribly hence the drop in teaching quality really not ok to be charging extortionate prices for mediocre classes and it doesn t even go to their frontline
Alessandra Arnott
6731 reviews
N/A
5 months ago
I love going to Blok so this is utterly
I love going to Blok so this is utterly disappointed me My card was charged for 1 month of membership at 125 pounds and you are supposed to have 10 credits given to you I had missed a previous payment due to a card change and when Blok took this money they didn t give me any credits Therefore they just took 125 from my account with nothing for the customer Surely that is daylight robbery Have contacted them about this but there customer service system is a 48 hour wait and last time I emailed number to call never answers they took over 1 5 weeks to respond
Giulia Pincella
6731 reviews
N/A
5 months ago
Incredibly fast and helpful constumer
Incredibly fast and helpful constumer service They really do the extra mile The classes are also fantastic
Todd
6731 reviews
N/A
5 months ago
Incredible customer service
Incredible customer service BLOK has the most helpful customer service team that I ve ever encountered shout out Jess and Alma Thanks so much
Connor Willoughby
6731 reviews
N/A
5 months ago
Proud to be a Co-Owner Enthusiastic User
Before becoming a co-owner of Blok I had the pleasure of trying out their programme and I must say they are absolutely amazing The quality of the service the range of classes and the overall user experience is top-notch Whether you re a beginner or an experienced fitness enthusiast Blok has something tailored for you After using their services for a while I decided to take my commitment to the next level and invested in the company through Crowdcube Now as a proud co-owner I can confidently say that Blok is a brand that not only delivers but also cares deeply about its community and values Despite my new role as a co-owner I continue to use the platform regularly because it has become an essential part of my fitness routine The variety of classes from strength training to yoga has kept me motivated and on track with my fitness goals The instructors are highly professional and supportive making each workout session feel personal and engaging What sets Blok apart is their seamless blend of fitness and creativity making every class feel like an immersive experience The attention to detail from the user-friendly app to the outstanding class environment ensures a premium fitness experience every time Whether I m working out at home or in one of their beautiful studios Blok has helped me maintain my fitness and wellbeing I would highly recommend Blok to anyone looking to stay active challenge themselves and enjoy the journey toward a healthier lifestyle Even as a co-owner I m thrilled to continue being an active user and promoting such an incredible brand Thank you Blok for helping me stay fit and energized KeepingFit