Bloomerang Reviews

So happy we found Bloomerang

I can always count on Bloomerang s advice Your online help is the best in the business Always courteous and friendly

Game Changer

We say to each other over and over how happy we are that the assistant before my present one found Bloomerang We love the service people and find most of what we need to be simple and intuitive Thanks

Took care of the restoration of my data

Bloomerang has been an all-around game changer for us It s gotten to where more features have been added than we have time to use But the simple basics have proven to be very helpful in our work emails engagement and generosity scores online giving forms and communication with Quickbooks are the items we probably take the most advantage of It s been super and is the right size for where we are as an organization

Responsive Support Team

Took care of the restoration of my data very quickly Thanks

Customer success Absolutely

Responsive Support Team Bloomerang continues to improve their product and the training and webinars have been very helpful

The customer service rep

Bloomerang s customer success team is well named Since I don t use our database every day it is necessary for me to need some guidance when putting together a report email or making changes to our settings The team is always there to help and are very thorough with a fantastic follow up procedure complete with a recap Problems are solved and answers are swift

Bloomerang is Outstanding

The customer service rep Dusty was helpful with sending me videos that helped me to understand the setup better than simply talking about it He also admitted when something would need more investigation than simply saying that something would or would not work without knowing for sure

In my many years of fundraising

Bloomerang is Outstanding The transition was painless and the customer support is excellent It is well worth any additional fee to have the phone support The Chat support works well for some things as well Overall the price is right for donor management It is easy to use and intuitive At times the reports can get a little confusing - that is where customer support comes in they walk you through it step by step test it out with you on your own database and help make it better Highly recommend them

An exceptional company

In my many years of fundraising I never worked with an organization that has better customer service than Bloomerang Always there to answer even the most mundane and simple questions