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Based on authentic user experiences
jeanette molloy
6730 reviews
N/A
6 months ago
Think twice about this insurance company
I thought they were alright until I put in a second claim for a broken mobility scooter They seem to have become the Davis Group as you never get to speak to anyone from the blue badge mobility company I ve written a separate review about Blue Badge and it s worth reading my review about how my claim is being handled Very badly I have to say and I ve contacted the financial Services Authority regarding the matter Very disappointed with this company and their aggressive and dishonest underwriters
Robin Essex
6730 reviews
N/A
6 months ago
Having taken out an insurance with this company
Having taken out an insurance policity with this company i had a problem i took out an insurance for break down etc so i contacted them about my battery and was told that kit was not covered also no mechanical insurance at all but thats why i took it out this was their reply This policy does not cover any mechanical or electrical failures so battery faults would not be covered why when i took out insurance foe breakdown etc is this not Mechanical
Ms Savva
6730 reviews
N/A
6 months ago
Don t do an online quote with this
Don t do an online quote with this company I did one and they sent the quote to my email address and in the body of the email they included ALL my personal info and address tel etc How dare they do that They should have just included a link to go back to their website to view the quote securely If my email was compromised intercepted hacked they just gave the hackers all my personal info Data breech on the off set l believe Appalling And they deserve zero stars but the system here does not allow that
Chris Blackburn
6730 reviews
N/A
6 months ago
You will never win
The insurances claim assessment was done with no compassion and no understanding It could have been carried out by AI And if that s the way we are going then I will not bother insuring anything ever again AI and cleverly worded documents will win every time if used for the sole purpose of making money well done
Vicki
6730 reviews
N/A
6 months ago
Be very carefulUsing blue badge
Blue badge should be ashamed to call yourselves disability advocates My husband insuranced his new van with them a van he can take me out in our pride and joy It got hail damage in a storm as our pride and joy we were saddened by the dints and decided to just make them aware of the cosmetic damage it took a few weeks to actually have the van looked at which we did Monday yet today 2 days later the day I went and looked at my very first motorized chair that can fit in van we received a email when we got home that they rode our van off and now deregistered it we are distraught how is this possible where is the communication saying what they decided and if we wish to continue with claimwe would never have gone through with claim if it meant we would loose our beloved van Now what are we meant toDo we can t replace theVan A van that is 4 yrs old mechanically and except dints in perfect condition In a world where waste is so scrutinized and you allow for such needless disposal They have destroyed what little life I had I want to know how this is handling os going to be dealt with We rang and they couldn t care less said it was there policy obviously not to help customersWhat a disgraceful company others should be very carefulThey say they are disability advocates they are a wolf in sheep clothing Beware
Laraine epstein
6730 reviews
N/A
6 months ago
Disabled people do not insure your
Disabled people do not insure your mobility scooter with Blue Badge InsuranceI have had 3 repairs completed on my mobility scooter - they will not pay out on anything I asked the question - what does my yearly insurance premium - Gavin could not give a clear jargon free answer
Laraine epstein
6730 reviews
N/A
6 months ago
Disabled people - avoid Blue Badge Insurance
Disabled people - look at my last re4view - look at Blue Badge Insurance response They cannot even give a relevant correct response - The reply quoted their policy about tyre repairs I had 3 repairs in my claim and not one repair was refunded Only one of the repairs was for a puncture Disabled scooter drivers - never use this company for your insurance
Laraine epstein
6730 reviews
N/A
6 months ago
Disabled people - do not use this company
The Blue Badge insurance does not cover anything relevant or important I claimed for repairs which they said are not covered in this policy What a waste of time and money - Disabled people avoid this company Reported this company to Ombudsman - waiting waiting and waiting
Robert
6730 reviews
N/A
6 months ago
awful company
This company have no respect for their disabled customers Basically it is virtually impossible to speak to anyone about any problems They say they will phone you back - they try and then do not leave a message waiting for ombudsmen to look at case just want people to know how awful this company is
bltbuttie
6730 reviews
N/A
6 months ago
Online insurance purchase
I bought and paid for my insurance online and it has all worked perfectly I took the added option of Breakdown and wheel cover too Fingers crossed that if I need them it s a positive experience Unlike others I will update if I need to use the policy