


Wireless multi-room speakers and components for music streaming - Bluesound
Based on authentic user experiences
Mark
6731 reviews
N/A
8 months ago
Absolute worst system ever
Bought a NAD C275BEE Power Amplifier together with a Bluesound Vault 2 approx 5 years ago in Denmark The amp developed a fault and ceased working NAD seem uninterested in repairing the amplifier They operate via Sevenoaks Hi Fi in the UK and their repair service is simply closed due to CV19 I took the amp to my local repair shop and they diagnosed the fault but NAD will not supply them with spare parts They said to take it to Sevenoaks Hi-Fi but as previously stated they are closed and not accepting repairs So I have a 1 000 power amp that does not work and NAD are just not interested in fixing I will NEVER buy NAD or Bluesound again as the back up is terrible
Perry
6731 reviews
N/A
8 months ago
Don t Purchase
Absolute worst system ever Paid over 1200 pound fir the powernode 2 and some speakers and the thing just won t blimmin playWheres the player gone in the app If you want to listen to music on the system you buy then don t get bluesound You just get to look at it and be angry with it The app is poor the tech support is poor its just so bad itupsets me DO NOT BUY BLUESOUND EVER
Perry
6731 reviews
N/A
8 months ago
DON T WASTE YOUR MONEY DO NOT BUY
I purchased a Power Node 2 - worst system full of bugs delayed audio from input stream makes it useless for AV No support for many common music sources like youtube music
Thomas
6731 reviews
N/A
8 months ago
Bluesound equipment - Flaky
When my system works two Pulse speakers and 2 mini Pulse speakers it sounds wonderful But in the past two years I ve owned them they all work maybe only 30 days The speakers go out and the app claims they don t exist Sometimes two work but not the other two Sometimes only one work The app is ridiculous It doesn t recognize the speaker and claims it can t find the network even as all my other electronics have no problem I ve written and spoke to Bluesound so many times I can t even count Mostly I hear nothing back The one time they got back to me and took me through hooking all four speakers up it took about 2 hours before we got them to work However days later none worked I repeated the process but couldn t get them to work As I write this only one speaker will work and the app claim no network is available When I enter my network manually it says I was successful but then upon checking it says that no network is found Beyond frustrating After spending hundreds of dollars for this system I have no music to listen to I HATE THIS SYSTEM TOTAL WASTE OF MONEY DO NOT BUY UNDER ANY CIRCUMSTANCES
Robert Hill
6731 reviews
N/A
8 months ago
don t waste your money with this company
Bluesound equipment not for the faint-hearted or those of us without an IT degree Mis-sold a Powernode and Pulse speaker by Audio T in Reading who claimed they had no problems with previous sales Have had to key in the broadband password in excess of forty times and then the equipment was not found by my phone or tablet Flaky at the best of times the items take it in turns to flash and disappear from the network Bluesound have failed to respond to my queries
Hans Frederik Brobjerg
6731 reviews
N/A
8 months ago
Here s my note to BlueSound after 6
this company as just totally blown it with support was just told hdmi earc as to be set to pulse code modulation to work lol do not buy a bluesound node 2021 haha
yvind Skulstad
6731 reviews
N/A
8 months ago
Do NOT buy BlueSound Terrible Experience
Here s my note to BlueSound after 6 months of ownership and six months of trouble So this has gone on long enough My BlueSound system DOES NOT WORK it cuts out all the time to the point it is not worth using You have failed to help I request and demand a solution immediately If I do not hear from you THIS WEEK I will initiate legal action to sue your company and to seek restitution I ve had enough of this expensive equipment NOT WORKING and your utter indifference to providing assistance or remedy
Jim
6731 reviews
N/A
8 months ago
Absolutely terrible
This is a follow-up to your previous request 263672 Hello guys So this has gone on long enough My So Nishchal assured me on Friday March 18 that this ticket would remain open until items were resolved IT IS NOW CLOSED AND SAYS SOLVED IT IS NOT SOLVED I sent two messages on Saturday and one on Monday regarding the issues I am still experiencing and there has been no response But the ticket was closed am not even able to respond by clicking no I m not satisfied I HAVE TRULY HAD ENOUGH I am boxing up your equipment this weekend and will sue your company Lenbrook for my money back YOUR COMPANY HAS NO SCRUPLES OR CONSCIENCE and your products are completely unready for consumer consumption I will be very glad to take you to court to seeks costs and attorneys fees and to let the world know about the absolute and complete inadequacies or your products and the COMPLETE and TOTAL INCOMPETENCE of technical support AND UNBELIEVABLE DISREGARD for customer service satisfaction You guys do not deserve to be in business Perry
Joseph
6731 reviews
N/A
8 months ago
Bluesound don t care about their customers AVOID
The Bluesound Node might sound good when it works but you are screwed when it fails to work Spend your money elsewhere After some careful research I purchased a Bluesound Node about 6 months ago Initially I was very happy with its performance and it s connectivity It all went wrong when the latest firmware revision came along My Node will longer connect to my network drive meaning I am now unable to listen to my own music collection A search on the internet reveals that I m not alone Many owners have suffered similar results - mainly if they own older NAS units So I contacted Bluesound support My hopes were dashed very quickly The support guy mentioned a further revision being developed but couldn t offer any more help and closed my case I waited a few weeks No firmware revision yet so I contacted Bluesound support again This time I was told that there would be no solution and I have to sort the problem myself He closed my case - effectively saying We don t care Go away The only solution I have is to purchase a new NAS - probably 400 or more That isn t happening I m off to the retailer to return my Node I hope I can get a refund It is now pretty useless tbh My advice - don t be blinded by all the positive reviews of this company s offerings They are a bunch of charlatans and you will do well to avoid them Spend wisely - you will need product support at some point - once this lot have your money you are screwed You have been warned
Geoffery
6731 reviews
N/A
8 months ago
delagde min afspiller og n gter at betale
Jeg k bte en PowerNode N100 Den virkede indtil en opdatering delagde den Nu skal jeg betale for at f den repareret eftersom BlueSound n gter at d kke omkostningerne Jeg mener at man b r betale for det man del gger F lgelig anser jeg dette som en yderst d rlig oplevelse med produktet I bought the PowerNode N100 It worked until an update bricked it permanent red light Now I have to pay for repairs since BlueSound is refusing to cover the cost I believe that you should pay when you break something hence I consider this an extremally bad experience