Blueticket Reviews

It s a scam

Me and my friends bought tickets for Pal cio da Pena in Portugal but we received only one of them by e-mail We ve reached the customer support several times and they affirmed that would resend the remaining tickets but nothing happened One day before our scheduled tour we reached the company one more time explaining that we needed the tickets urgently or a refund and they just ended the call after being on waiting for too long After that we could not reach them again since their business hours were closed already On the next day we tried to get the tickets at the reception of the palace however the reception affirmed that the situation should be treated by the company from which we bought the tickets even showing them our receipt and e-mails they could not do anything to solve the situation We had to buy new tickets and didn t receive any kind of refund It s a scam and a terrible service

Ordered 6 tickets to view an operatic

Ordered 6 tickets to view an operatic performance at Olho Marina The ticketing highlighted a location pin to find the location of the event Upon opening the location marker it indicated the event was to be held in a filed This I queried several times with meo who referred me back to the ticket marker Upon the day of the event satisfied with the assurance of emo that the pin was right I attended the site Along with a large number of other people the venue was not where it had been indicated on the ticket but approximately 1 5 km away The event was delayed from a 9pm start to 9 20pm obviously because of the total confusion of the location for people not local to the area A 90 minutes concert finished after 1 hour This is a dreadful company we won t be buying from again I will be seeking a refund

Had a terrible experience with their service

Had a terrible experience when purchasing tickets for Castelo de S o Jorge in Lisbon The tickets only arrived in my inbox after 4 hours and as many emails to the customer service team after being told they would be sent within 15 minutes of purchase Our trip was time sensitive and so they offered a refund then didn t honour it I now have 4 tickets that I m told can use up until the end of the year needless to say I won t be flying to Portugal any time soon to use them I would be careful if dealing with this company to allow for delays in receiving your tickets and plan ahead Delays will be sure to happen - after speaking with others on the day of purchase they all experienced the same issues

Minus 1star for Blueticket

Minus 1star should exist for companies such as this one They do not deserve any star at all We started to book on their site 2 seniors and 2 children tickets for the Lisbon zoo We had a hard time implementing this booking due to their system or the network We tried several times but the response didn t come through At some point my husband saw that the payment had been debited from his bank account and the details popped up on his phone The tickets though never made it to his mail or mine We were so naive that we figured out the tickets might be waiting for us at the zoo But no We had to pay a second time on D-Day in order not to disappoint our grand-children as the zoo didn t receive anything from Blueticket On Nov 04th my husband sent his first mail to Blueticket We even went to one of their office boxes in Lisbon but guess it was closed Since then Blueticket has been playing with us ping-pong with mails always finding excuses why they do not honor their debt to us Do yourselves a favor DO NOT book any ticket of any kind with this company

Awful Avoid Avoid Avoid

Awful READ THE REVIEWS BELOW I wish I had checked here first Avoid at all costs Customer service is shocking Booked tickets by accident and contacted to cancel and get a refund within an hour of purchase Refused Not good business practice

Basically got on the Queue and when it

Basically got on the Queue and when it was my turn They loaded to another 3 minutes and gave me a new number in the queue this after waiting for 40 minutes already Imagine

Blueticket event booking debacle

As a client I logged on to Blueticket at 08 45 this morning to purchase tickets for the Kendrick Lamar event on 27th July and four hours later I am still waiting to get access after a series of glitches When I finally got a fleeting access immediately rejected to the platform I saw at 12 45 that its entirely sold out except for VIP This is typical of a company that is accustomed to operate as a duopolist with no client centricity For certain I will cancel all my MEO contracts triple play and energy at the earliest opportunity

Bought tickets but didn t receive them

The website kept crashing the queue system didn t work and I could only access it after almost two hours forcing me to buy a more expensive ticket The payment was processed and debited but I never received the ticket After complaining they claimed the payment was aborted and only refunded the money after my complaint When they suggested I buy another ticket everything was already sold out A complete failure on Blueticket s part with no fair solution They don t even respond to complaints Totally unreliable service