Bmw Reviews

Beware sent a battery that did not fit I lost 39 in shipping

I ordered the battery they recommended for my F800GT on their website It took 25 days to arrive They don t answer their phones They seldom answer emails usually days later The battery was the wrong size 35mm shorted than the original one and could not be fitted securely Then they recommended a completely wrong battery I returned the battery I received a refund less shipping 13 99 It cost me 25 33 to ship it back Total cost of shipping 39 33 and no battery

Look elsewhere for proper customer service

Ordered from them and the delivery date on the confirmation email was later than I needed it so tried to cancel it Told me they couldn t even if the item didn t leave the warehouse Waste of time for everyone item will get rejected when it gets here Poor customer service will never use again

No order arriving and no communication

Ordered a pair of boot at the beginning of February was told they are on back order and will be delivered beginning of March on their online chat Now coming up to the end of March and no sign of them despite them showing as in-stock on their website No one answering their online chat anymore and the telephone no they list does not work One to avoid wish I had checked first

Awful service

Awful service I ordered a present for my husband beginning of July for our anniversary The payment was taken immediately then they contacted me to say one of the items was not available so I had to go for another one It s beginning of August and the order hasn t been delivered yet They never confirmed a tracking number Contacted the customer service today and they said they will dispatch the order asap I ll never but from them again

Stay away from this company

Stay away from this company I ordered some parts and after 2 weeks I did not receive what I ordered I decided to contact them The chat doesn t work and the phone number doesn t work either In the end after 3 weeks I received my parts delivered 70 km from my house Disastrous service

Avoid at all costs

I should ve visited Trustpilot first Ordered something supposedly in stock and paid extra for 1-3 day shipping Come to find out later that they first need at least 48 hours to process the order Then what s the point of paying extra for faster shipping Told them to cancel the order but was told that s not possible So now I have to wait for the order if I ever receive it to then immediately ship it back Ridiculous

Pointless company other than to cause stress

I have an ongoing saga with this group of bull shitters The promised 5 day delivery or whatever it was ended up being being several weeks before they said they d send it by priority courier I told them not to bother but a week later they sent it anyway When it eventually arrived a seat in a black bin liner I refused to accept it and the courier took it way to be send back to the sender Weeks later and it still hadn t been returned as they had not bothered to contact the courier So they ve lost a sale and had to pay postage in both directions Fortunately I paid by PayPal whom refunded me the full cost once I lodged a complaint Stay clear from them and if possible report them

What a terrible company

What a terrible company Took almost 4 weeks to receive my order Wish I ordered with my local BMW dealer prices were the same and they could have provided the parts within 3 days This company told me that there was one part only available in an unpainted version Painted part isn t available anymore My BMW motorcycle is still in production and was not older than two years Went to my local BMW dealership and they delivered the painted part within two days Luckily I paid with PayPal if i didn t made a case through PayPal I still would have been waiting for the parts My advice order your parts with your local BMW dealership Don t buy anything from this company

These guys lie plain and simple

These guys lie plain and simple Made a purchase when the item was in stock only to be told through an email after the fact that it was on backorder In the meantime they have increased their pricing overall by 20 literally overnight with no explanation When I enquired about an alternative item showing that it was in stock they responded not a minute later by changing it to on backorder In my opinion they have no accountability have no integrity are not honest and they delete comments on their social media pages that don t suit their adgenda totally unprofessional future buyers beware