


Based on authentic user experiences
Shane
6731 reviews
N/A
6 months ago
Bangor Co Down Marina
Are very corporate and have hiked fees since takeover of the former business Front line teams very good upper management shocking Read the small print they will take every penny they can Avoid
TommosTwentyFours
6731 reviews
N/A
6 months ago
Salt restaurant Portland overpriced for average food and small portions
Moored in Bangor Co Down The management is awful Pontoons are not washed and very little sign of maintenance The only time staff are present on the pontoons is to check meter readings or to check that visiting boats have paid The manger is more interested in personal vanity projects than caring for the loyal berthholders His actions have led to several boats vacating the marina As the Boatfolk management contract expires in September 2024 it appears that they are just using the berthing fees to prop up other non-local parts of their business as there has been absolutely no reinvestment in Bangor marina This despite unwarranted increase in berthing fees every year Boatfolk are not providing any extra services though at times the office seems to be overstaffed - particularly off season
Miss Sarah Nadin
6731 reviews
N/A
6 months ago
Portland marina
So today we had a chat with the operations manager at Portland marina and from previous conversations before this it sounded positive but the questions got very personal I explained that I was medically retired he then went on to ask what was wrong i was asked to get a letter from my doctor saying I was fit to live on a boat he then went on to ask if we could afford to live at this marina i explained that we get benefits because of our conditions and yes we can afford it We then get an email saying our vessel wasn t suitable enough to live on board for comfort and safety It is a 33ft by 10ft sail boat I will point out that some live abroad there are not as big or wide as ours Basically he has discriminated us for not working and having a medical problem Absolutely fuming Do not judge before you know
James Walsh
6731 reviews
N/A
6 months ago
Help when I needed it
Didn t interface with the leadership team but very impressed with the help support attitude and relaxed friendliness of the staff at Haslar and East Cowes I ll prefer Boatfolk marina s in future planning
Sarah Bennett
6731 reviews
N/A
6 months ago
So very pleasing to see Marina Staff
So very pleasing to see Marina Staff checking thoroughly mooring lines for Boats in the Marina Portland during heavy storm last Friday Saturday well done guys this give me reassurance you look after your Customers assets McGregor
James Ackrill
6731 reviews
N/A
6 months ago
Deacons Marina
Deacons Marina 5 customer service I have berthed for the winter before moving to a new marina in the location we wanted to be The service and staff are absolutely 1st class Since leaving I needed an emergency lift the team came to the rescue lifted the next day price and service were excellent
Charles Mead
6731 reviews
N/A
6 months ago
Portland and Weymouth
Stayed at both Portland and Weymouth marinas very friendly and helpful Had a prop shaft decouple and everyone was really helpful and knowledgeable got me sorted and back in the water within a day Would highly recommend All round good service Thanks guys
George O Connor
6731 reviews
N/A
6 months ago
I have used pretty much all of the
I have used pretty much all of the services at Deacons on the Hamble boatfolk this summer autumn The staff across all the services are excellent super friendly knowledgeable and helpful Nothing is too much or too little for them THANK YOU and see you again from JennyWrenVII
J Holland
6731 reviews
N/A
6 months ago
Wonderful weekend visit to Haslar
We were invited to visit Haslar Marina for a weekend after connecting with their team at the Boat Show and we were not disappointed The staff were amazing going above and beyond to assist us The marina boasts a lovely setting excellent and clean facilities and a great restaurant called The Creek Thanks to Deano Immi Jordan Sam manager Ben and the rest of the team for making our stay so enjoyable We will be back