Bobblebabies Reviews

Mis-Sold on sizing

I ordered a coat for my great niece for Christmas It arrived and I didn t check it properly I thought it was a bit big When it was opened on Christmas morning by my Niece for her daughter the coat is huge There is no way this would fit this age on no exaggeration it is like fur a 6 year old I sent an email and yet to receive a response I went on to the chat system and was left waiting with no one joining I will be contacting PayPal if no response is received

There is no customer service

There is no number to contact

No communication

No communication Submitted request for a refund via credit card as my order has not been dispatched 3 weeks after placing the order

the coat was terrible quality and was ruined just after 3 days wear

I ordered a coat for my daughter the communication was really poor i didn t realise it was pre order so took much longer than expected when the coat came it was really pretty but just after a few days wear the coat bobbled from the bottom and i was shocked given the high price point When i eventually got engagement to get the coat back to them once received they accused me of washing it and refused to give me my money back Never seen service like it before i loved the look of the coat and had no intention of returning it and i 100 did not wash it but gathered it was their way of getting out of giving my money back Act with caution when ordering from them its terrible quality

Replying to the comment made to my review

This company are trying to make themselves look good by replying on Trustpilot they only sent me a returns label after I submitted a case to PayPal

I want change size and I can t because

I want change size and I can t because there s no answer from the company

I placed a order 19 01 24 for a 149

I placed a order 19 01 24 for a 149 snow suit I ve tried emailing you about my order searched for a contact number to call you It s now 16 02 24 I ve still not received my order I wanted their for my son for the winter it s now middle of February this is absolutely unacceptable I m requesting a full refund for my order

Poor customer service

I had an issue with my daughter s bobble hat and I contacted customer services First of all there was no reply after two emails Then I contacted them using the online form to which I finally got a reply I replied to their questions and have heard nothing since After paying a small fortune for a hat the customer service has been terrible