Bodygroove Reviews

Thieves

Thieves Don t let you into your account to unsubscribe Terrible app been trying to cancel for 2 years Never use these people

They won t admit I started a 5 a month

They won t admit I started a 5 a month with them even after I showed them bank statements of them taking my Customer service just moved me around from one person to the next Lesson learned Body Groove gone downhill

Bodygroove is a scam

SCAM - avoid In January 2023 I purchased a 1-year subscription which was on sale It was NOT an automatically renewing annual subscription In fact Bodygroove sent me an email saying are you sure you don t want to upgrade to a renewing subscription The service is meh - mediocre dance workout videos and the site is hard to navigate I used it only a handful of times before moving on to something better In January 2024 my credit card was charged for another year I disputed this with PayPal In response Bodygroove changed my subscription on their site to say it was an automatic annual renewal - without my knowledge or consent - and recalled their January 2023 email to me which proved their fraudulent actions Paypal had asked me to provide them with the subscription agreement but it was no longer available to view in my email PayPal said they couldn t do anything in the circumstances Do not hand over your credit card info to these people I have cancelled with both PayPal and Bodygroove but will have to cancel my card as well to be sure the fraud stops

This place has the worst canelation

This place has the worst canelation process ever we have tried for 4 months to cancel and they have not stopped taking money from our account I called no one ever returns calls or anything

Scam

I purchased a membership for 14 00 a month Now I am being told they do not have a monthly payment plan For someone who wants to utilize this program as much as myself it was a huge let down as I cannot afford a lumpsum payment to become a member I feel like they trapped me emotionally Got me started for one month and then just dropped me on my head GREED

Subscribed using the 5 month SCAM

Subscribed using the 5 month promotion and will not let me create an account Sent emails and no resolution Thinking it s a scam luckily I went through PayPal so I was able to get an immediate refund Don t fall for it I m so disappointed

Very Poor Communication from this Company

I signed up months ago and wrote to them sometime in January asking them to please send me my sign in details and have completely forgotten about it due to my busy schedule Just going thru my finances yesterday and found out that they have been taking payment from my account since January I looked at my e-mails if they bothered to answer my e-mail to them sometime in January but unfortunately couldn t find any Tried to cancel thru the website but could not do it from there as I don t have any sighn in details Can anybody from this company kindly contact me please as I want to cancel since I haven t been able to use your site Not even once And I want a refund of the payments you have been taking since you never answered my e-mail

No customer service No refunds

I signed up for a year The site did not have any auto-renew language I wanted to be sure it didn t happen so I emailed them to cancel my subscription I did not receive a reply On their website it says no prorated refunds for cancelations Sure enough three days later I was notified by PayPal that they made a payment on my behalf The company auto-renewed without my ever signing up for it I contacted them at their help email address No reply to any of my emails I should have used American Express They always correct dIsputes mistakes in charges that I bring to their attention If you like this exercise video be sure to contact your cc company or PayPal to refuse payments I tried going online to remove my payment info You can t get there from here No way to access it on their site