Boisson Reviews

Do not order on line

Do not order on line Its been a month of no shipment periodic communications of so sorry we are out of this and general run around No idea if they will actually refund the 150 I paid them already DO NOT ORDER ON LINE FROM THEM

Terrible company do not order

Terrible company do not order I ordered 150 worth they charged the card and then said items were out Never received confirmation of my order Cannot talk to anyone and emails being ignored

Unable to fill order after confirming a week ago and now will not refund money for 10-14 days

I love the concept of being able to purchase non-alcoholic beverages but the execution is very poor I ordered 18 bottles of NA wine for a specific event and immediately received a confirmation email that the order was being fulfilled I was immediately charged the full amount for the order A week after I placed the order I got an email that Boisson was out of stock of this wine and that portion of my order would be refunded in 10-14 days I can t order from a company that isn t reliable It also seems unethical to hold onto someone s money hundreds of dollars for 2 weeks if you re not going to fulfill the order Obviously this puts me in a huge bind for the event itself and Boisson did not offer to substitute the wine for something else or offer to immediately refund the money same day as it should have done Super disappointing

The reviews don t lie

Placed an order on December 3rd received a notice on December 6th saying my order was still being mixed haha get it and that I d be notified in 2-3 days if anything was out of stock otherwise I d be receiving shipping info It s December 13th and after multiple follow-ups I am left with an unfulfilled order I had to file a claim with my bank to get my money back it seems like the fine people at Boisson don t have regard for you once they get your money Wish I saw these reviews first but typically people don t have to filter their purchases for common items by Trustpilot reviews Boisson has taught me that it s needed

BUYER BEWARE

I placed an order right after Thanksgiving Half of the over 200 order showed up The other half did not I contacted the company to ask where the rest of the shipment was and was told they were out of stock No one communicated this so I would have waited forever for the missing items I asked for a refund of the items which both the chat service and later email support stated they were refunding It s now January and they have still not refunded me I would not recommend ordering from them and certainly won t in the future No follow through on service

Buyer Beware

Confirming BUYER BEWAREI placed an order on Feb 13 and got the normal automated emails and tracking but tracking never went beyond label generated I emailed for refund and they indicated it was shipped and coming - so sorry I waited another 7 days and still no movement on the tracking I emailed again asking for refund and they said so sorry will look into the order It s March 8 and still no order or refund and resistance to issuing refund Disputing charges on with my CC company is all I can do now

Same story as others

Like everyone else disappointing customer service with online order One bottle missing reported it told it was being shipped immediately never happened I have started a dispute via cc company whose policy is to pay up for small amounts so now Boisson wins as they have my and probably don t have to repay cc company Good trick Too bad they can t actually run a decent company

Ordered over 2 weeks ago

Ordered over 2 weeks ago No communication No response And they have over 100 PLUS their shipping info says they are moving their warehouse Wouldn t you let someone know that before they ordered Never again

Company file bankruptcy

After several orders of Noughty NA Wine and joining their club for a discount my latest order 250 not coming Boisson filed bankruptcy in April 2024 and they say that has nothing to do with their lack of shipping Noughty Wines do not ship to addresses in NY NJ and PA They send you to this company Will be requesting a refund and disputing with my card company Not hopeful Stay away