Bokfinancial Reviews

Don t ever ever put your money there

Don t ever ever put your money there I have had so many problems if then refusing to give me my money They make up excuses they shut your account down and when you call them they don t answer can t help it actually hang up on you Right now they shut my account down and won t respond to me

I quit my job with another offer

I quit my job with another offer 3 months later they locked me out of my account I called and they started arguing with me that I wasn t vested so the money was sent back to the company Ok What about my money I contribute They sent my entire 401k to the company and argued with me What I should do is file a lawsuit and report to tge SEC and labor department Don t trust this company with your 401k

Terrible mortgage servicer

Terrible mortgage servicer They do not allow clients to make 2 half payments in a month in order to buy down principle and pay less interest Then their staff talk down to their clients as though they are the dirt under their feet They try and put the onus on the client because they don t allow the mortgage to get paid down sooner It s a stupid strategy because some people are sitting on properties worth a lot of money When those properties get sold guess who is NOT going to handle that money BOK had me on hold for half an hour then hung up on me after gaslighting me I ll never forget what you did and what you are doing

A Disappointing Experience I strongly advise you to SEARCH ALL REVIEWS

Bank of Texas not from Texas - A Disappointing ExperienceI strongly advise you to SEARCH ALL REVIEWS before considering Bank of Texas for your business banking needs My experience with them has been incredibly frustrating and I deeply regret not researching more before opening my business account I had been a customer for three years and for the most part things went smoothly However everything took a turn when I found myself in a financial bind and needed a few extra days to catch up on my bank account and business line of credit I called ahead of time and made arrangements to pay off the entire line of credit and cover my monthly banking payment which was only two weeks after the call When the time came to make those payments I was shocked to find that my account was closed Confused I spent over an hour on the phone trying to understand what had happened only to be told that the agreement I had made was only with the line of credit department not the banking department I strongly disagreed and explained I would not just make arrangements for only one of the accounts They said that the two departments don t communicate with each other and there was no way for them to make that agreement for the banking side I explained I thought I was talking to the bank not a single department Their only resolution was that I could reapply and open a new account NO CHANCE This entire situation occurred because I was less than a month late on a payment of under 200 After three years of perfect payments and having been approved for a line of credit I had my account closed for this minor delay which was completely avoidable if their departments had actually communicated I ve since switched to First Financial Bank in Texas and they have been a world of difference They ve already tripled my line of credit and have worked with me when I ve needed extra time to get things in order They actually listen and communicate and I couldn t be more satisfied In conclusion I would not recommend Bank of Texas to anyone especially small business owners Their internal communication is a disaster and they do not seem to care about working with their customers during difficult times