L B
N/A
No more access to my account after moving out of Belgium
My account has been blocked after I moved to Canada They sent me paperwork to fill promising they d help regulate my access afterwards and now I haven t received an email for 12 days I have investments in that app that I have no more access to
Okijiju
N/A
shady website
It is a shady website since it constantly charges hidden fees to the extent that your account won t last long Avoid it at all costs and instead go to degiro
Robin
N/A
Had to pay taxes on a loss making position And was asked to deal with this myself
Bolero basically made me pay c EUR 500 in 2Q2023 on a long loss making position on Credit Suisse with a value market price of c EUR 2 000 I lost c 4 000 on this position Why Because they explained me it is a merger with UBS and this transaction is subject to a tax Have you ever heard about a major tax on a transaction for which you lost thousands of EUR This is an outrageous At best it is an extremely badly managed platform communication fiscal wise and at worst they fiscal advisors are doing an improper job with the Belgian authorities Cherry on the pie Bolero asked me to deal with this myself - not helping One advise go for another platform If it happened for this transaction I don t even want to know what can happen with others
Alex
N/A
Fee is too high
Fee is too high auto-logout too fast waste a lot of time just to login every day not user friendly and well I can continue but I wont waste more time
Wave
N/A
The worst broker I have dealt with
Take weeks to answer emails charge ridiculous amounts of money for everything 50 per invested asset if you want to move your portfolio out so if you have 10 of them that s 500 And if you want to cash your money out they do not accept to pay your OWN MONEY to any NON-BELGIAN bank account which is against EU laws When pushed for a solution their only answer is you will have to close your account and we will then make an exception to pay on a non Belgian account Which I did and STILL when closing my account they have the audacity to tell me we PREFER paying your money out on your Belgian account please adjust your closure request How is it their call to decide where my money will be paid out I literally couldn t believe them How can such a terrible company still exist
MFK Mehmet Fatih Kocoglu
N/A
I m trying to change my Iban number but
I m trying to change my Iban number but it s not possible to reach anyone except mails when I send mail they re asking proof that I have that Iban so I m filling the document sending proof but no they re not answering my emails or explaining to me what I m doing wrong it shouldn t be such difficult to reach costumer service and change my information You can t even call them such problems only you can call for selling or buying stocks Worst stocking company ever and prices are crazy expensive to buy and sell stocks
customer
N/A
Had a great time with friends at Bolero
Had a great time with friends at Bolero Juan was great and assisted us at bowling Waitress great staff was great Will return
Omar C
N/A
So far very good
I recently open the account So far everything has been very good