Full Design Bathroom Fittings Bathroom Suppliers and Installation in Lancashire
Based on authentic user experiences
Andy
6734 reviews
N/A
7 months ago
Awful experience and unprofessional response
In order to be most useful to other consumers I will stick purely to incontrovertible facts which cannot be disputed by anyone Here is a selection of some of our experiences during the installation of our new bathroom 1 wrong floor tiles fitted which had to be taken up and re-fitted 2 wrong shower door fitted which was of vastly inferior specification and value from that which was ordered and purchased 3 installation of new ceiling panels spoiled by an unsightly repair which required complete removal of new ceiling and installation of a replacement new ceiling 4 flush lever on toilet incorrectly fitted and didn t function properly and flushing mechanism incorrectly set 5 plumbing for shower and handset incorrectly installed the wrong way round 6 Extractor fan placed upside down and left hanging out of wall and with no grill fitted Fan stopped working after three months 7 Radiator pipes bent to force-fit in place and radiator leaking 8 mechanism on hot tap on sink not working and cold tap loose 9 sink leaking into cabinet below where tap mixer unit is fixed to sink worksurface 10 Incorrect thermostat fitted for underfloor heating 11 No sealant around sink unit 12 fixing of handset hose to wall leaking and fixing of handset shower-head to wall loose 13 damage to sink during radiator repair and shower door handle loose A number of other minor defects could be added to this list Five months after installation we are still left with a leaking sink the wrong thermostat and the shower and handset plumbed in the wrong way round In order to try and bring this to a satisfactory conclusion I have attempted to contact the managing director of the company to arrange a meeting but to date I have received no response
Neil Burke
6734 reviews
N/A
7 months ago
Would give no stars as broke our garage
Would give no stars as broke our garage door The shop staff were rude and aggressive Did not offer any help at all
Customer
6734 reviews
N/A
7 months ago
Paid 3k for a walk-in shower 5 years
Paid 3k for a walk-in shower 5 years ago It didn t work properly from the start and now it doesn t work at all Contacted Bolton Bathrooms but they re not interested - fobbed us off when we phoned and didn t answer emails Very poor after-sales customer care
Ann Hyland
6734 reviews
N/A
7 months ago
Restyled bathroom
Mandy at Bolton Bathrooms was our first contact in refitting the bathroom and was a great help very patient and efficient Brian and Josh worked very well and did an excellent job without a lot of intrusion Very very happy with the finished result Highly recommend
Margaret Fraser
6734 reviews
N/A
7 months ago
Mandy was really helpful from start to
Mandy was really helpful from start to finish Tom the fitter was fantastic nothing was too much trouble thank you Liz
ray redd
6734 reviews
N/A
7 months ago
recently had a new wetroom absoulutly
recently had a new wetroom absoulutly fantastic the staff at the shop explain everything whats going to happen plan and design everything brilliant service Alan the fitter was also fantastic went the extra mile for us due to our disabilaties but apparently he does for everyone highly reccomended thanks guys for everything regards Ray
Jenny B
6734 reviews
N/A
7 months ago
Really great customer service
Really great customer service Helpful and knowledgeable about products Kept our chosen items in their warehouse until our renovation was ready Prompt delivery when needed Delivery men were very pleasant and efficient Special thanks to Paul for overseeing our order