


Based on authentic user experiences
lalit kandpal
6732 reviews
N/A
8 months ago
Scam site
Took my money and never sent my order didn t call or email to tell me didn t pick up the phone Completely ruined my dinner party do not use this company
omkar pachore
6732 reviews
N/A
8 months ago
Rubbish never use them
Rubbish On two occasions they have delayed my parcel Food is perishable which they obviously have no sense about I have been trying to get a hold of them no response at all And they call themselves UKs no 1 All nonsense I have been requesting my refund back for late 2-3 days delivery and they have failed I ll sue them
customer
6732 reviews
N/A
8 months ago
I would give them a zero if I could
I would give them a zero if I could Appalling quality of fresh goods I order a very expensive box of mangoes and literally all 12 of the fruits were rotten on the inside Even the guavas and lemons that I ordered weren t good quality Worse still they took zero responsibility for the terrible quality of their produce and flat out refused to issue a refund or send new items in exchange for the inedible things they sent me I wish someone had warned me in advance Terrible experience and I am certain that I will never purchase anything from them ever again - recommend everyone else do the same
lins
6732 reviews
N/A
8 months ago
Just ordered for first and last time
Just ordered for first and last time On the checkout it said free delivery but on the invoice sent by e-mail they ve charged me 11 99 for delivery A two day delivery It s getting put in a van and driven a couple of hundred miles not flown by drone for next hr delivery straight to the relevant cupboard I ve sent golf clubs in my own business insured for thousands for less This is two dry hopefully sealed ingredients weighing probably less than 1 kg in total There better be some gold nuggets in the package If the delivery charge had been outlined I would not have ordered I d just have driven an hour or so to another supplier Daylight robbery
Sumit
6732 reviews
N/A
8 months ago
Absolutely horrendous service
Absolutely horrendous service they take your money and send rotten food and no communication Go to Veenas instead
Happy Larry
6732 reviews
N/A
8 months ago
Do not respond to mails regarding
Do not respond to mails regarding complaints So if you are lucky you ll get a order right otherwise bare with whatever you get
Hasina Begum
6732 reviews
N/A
8 months ago
Dont use
Dont use this website they are a scam They send broken items and they never reply back
customer
6732 reviews
N/A
8 months ago
Happy
BAD BAD BAD HAD TO GO THROUGH MY BANK TO GET THE MONEY BACK
Sumit
6732 reviews
N/A
8 months ago
0 Customer service
0 Customer service Wrote twice after placing order for a small adjustment after been ordering for some being a loyal customer but they simply ignored all messages Ver disappointing service
Jignesh
6732 reviews
N/A
8 months ago
Great service
I placed an order with Bombay Basket a website specialising in Indian groceries earlier this week Tuesday and was delighted to find a particular product that I had been looking for in the UK for quite some time which I couldn t find anywhere else as my mum loves it I ordered 5 online and a few other products which I might add were all really good value for money which meant I had no issue with paying 6 99 for delivery Within a day I received a phone call from the company asking me to confirm the delivery post code as a slight system glitch seemed to have changed my post code at least they were clever enough to spot it quickly and check with me I was happy to confirm my post code and ask that the item be delivered on Friday rather than Thursday as I was due to be at the office on Thursday and would be working from home on Friday to accept delivery The lady I spoke with was really pleasant and friendly and confirmed Friday delivery I was most happy to receive a confirmation email from the delivery company APC Overnight on Thursday to confirm delivery on Friday and then to receive confirmation of a 2 hour delivery slot which they delivered within The products were packaged with care with a clear note to mention it had fragile and perishable items in the package and even inside the box the items were carefully wrapped to avoid damage in transit Definitely 5 stars from me and will definitely be using again as the products are good quality AND they clearly use a reliable delivery company which means a lot to me as a customer