Bombaybasket Reviews

I would give them a zero if I could

I would give them a zero if I could Appalling quality of fresh goods I order a very expensive box of mangoes and literally all 12 of the fruits were rotten on the inside Even the guavas and lemons that I ordered weren t good quality Worse still they took zero responsibility for the terrible quality of their produce and flat out refused to issue a refund or send new items in exchange for the inedible things they sent me I wish someone had warned me in advance Terrible experience and I am certain that I will never purchase anything from them ever again - recommend everyone else do the same

Just ordered for first and last time

Just ordered for first and last time On the checkout it said free delivery but on the invoice sent by e-mail they ve charged me 11 99 for delivery A two day delivery It s getting put in a van and driven a couple of hundred miles not flown by drone for next hr delivery straight to the relevant cupboard I ve sent golf clubs in my own business insured for thousands for less This is two dry hopefully sealed ingredients weighing probably less than 1 kg in total There better be some gold nuggets in the package If the delivery charge had been outlined I would not have ordered I d just have driven an hour or so to another supplier Daylight robbery

Absolutely horrendous service

Absolutely horrendous service they take your money and send rotten food and no communication Go to Veenas instead

Do not respond to mails regarding

Do not respond to mails regarding complaints So if you are lucky you ll get a order right otherwise bare with whatever you get

Dont use

Dont use this website they are a scam They send broken items and they never reply back

Happy

BAD BAD BAD HAD TO GO THROUGH MY BANK TO GET THE MONEY BACK

0 Customer service

0 Customer service Wrote twice after placing order for a small adjustment after been ordering for some being a loyal customer but they simply ignored all messages Ver disappointing service

Great service

I placed an order with Bombay Basket a website specialising in Indian groceries earlier this week Tuesday and was delighted to find a particular product that I had been looking for in the UK for quite some time which I couldn t find anywhere else as my mum loves it I ordered 5 online and a few other products which I might add were all really good value for money which meant I had no issue with paying 6 99 for delivery Within a day I received a phone call from the company asking me to confirm the delivery post code as a slight system glitch seemed to have changed my post code at least they were clever enough to spot it quickly and check with me I was happy to confirm my post code and ask that the item be delivered on Friday rather than Thursday as I was due to be at the office on Thursday and would be working from home on Friday to accept delivery The lady I spoke with was really pleasant and friendly and confirmed Friday delivery I was most happy to receive a confirmation email from the delivery company APC Overnight on Thursday to confirm delivery on Friday and then to receive confirmation of a 2 hour delivery slot which they delivered within The products were packaged with care with a clear note to mention it had fragile and perishable items in the package and even inside the box the items were carefully wrapped to avoid damage in transit Definitely 5 stars from me and will definitely be using again as the products are good quality AND they clearly use a reliable delivery company which means a lot to me as a customer