


Our website is not available in your region | Bonefish Grill
Based on authentic user experiences
denny
6732 reviews
N/A
8 months ago
The Food was great and
The Food was great and HollyJ was the best waitressin Lancaster Pa
james
6732 reviews
N/A
8 months ago
Dear Bonefish Management
Dear Bonefish Management I am writing to express my disappointment and frustration with the recent experience I had at your establishment As a regular customer of Bonefish and someone who lost his wife recently after 40 years sometimes I dine alone I was shocked and dismayed by the way I was treated when I requested to sit in a booth Upon arriving at the restaurant I politely asked the hostess if I could be seated in a booth I made it clear that I was willing to wait for a booth to become available as I understood that they might be occupied at that moment However I was taken aback when the hostess outright refused my request stating that booths were reserved for parties of two or more I find it highly unfair and discriminatory that I was denied the opportunity to sit in a booth simply because I was dining alone This policy seems to imply that solo customers are less deserving of comfortable seating options which is both discourteous and alienating To make matters worse the response from your management was dismissive and unhelpful Their suggestion to make a reservation next time if I wanted to be accommodated completely misses the point Dining alone does not make me any less of a valued customer and I should be able to enjoy the same seating options as any other patron without having to jump through unnecessary hoops I have always appreciated the quality of food and service at Bonefish which is why I have been a loyal customer for years However this recent incident has left a sour taste in my mouth I believe it is important for businesses to treat all customers with respect and equality regardless of their party size I kindly request that you review your seating policies and train your staff to be more accommodating to solo diners By doing so you will not only enhance the experience for customers like myself but you will also foster a more inclusive and welcoming environment for all I hope you take my feedback into consideration and take the necessary steps to address this issue I look forward to hearing from you regarding the actions you will be taking to rectify
Elizabeth Miller
6732 reviews
N/A
8 months ago
Today we went to the Bonefish on
Today we went to the Bonefish on Commercial Way in Brooksville As usual my husband s service dog was with us because he goes no where without him We sat outside in 90 degree weather and not a soul out there besides us We requested a dish of water The waitress came out and informed us that we had to take the dog off premises to drink the water Are you kidding me We had a different problem with them a few years ago They tried to seat us at a corner table and there was no place for the dog to go We left the restaurant and contacted the regional manager About a week later we received a gift basket for the dog and 200 in gift certificates begging us to come back We did and everything was fine until today Snickers is a service dog and we were outside with no one else around It was almost 2 so the lunch crowd was gone - even inside was empty You have got to be kidding me First of all he is a service dog wearing a vest etc Second there was no one outside We have been going there for years - but no more And I will make sure everyone knows how we were treated there Most places are very accommodating with service animals - not Bonefish Two strikes and you are out Guess what - ANYONE will take our money
david massie
6732 reviews
N/A
8 months ago
fish and chips was the worst i have
fish and chips was the worst i have ever had the tempura was super thick with a tiny bit of fish and if you peeled off the tempura the fish was so overcooked and was tough bottom of the platter had pooled grease which yhe chips were soaked in will not be back as 16 dollars is outrageous fot this
Sao Aepenh
6732 reviews
N/A
8 months ago
Equality injustice and discrimination towards patrons
On 4 27 21 around 7 48 at Pineville location in Charlotte NC My two married gay dads and I entered this eatablishment only to be discriminated against because we are a part of the bglt community We were greeted with some lady hostess with the frizzy hair who did not want to seat us because we re either gay because we were of different nationality or because she was judging what we were wearing Her lame exscuse which was obviously a lie was Due to them having just one waiter and understaffed there was going to be a 30 minute wait I took a peek inside and only saw 3-4 tables that were occupied which didn t make sense to me of why she would lie to us This hostess person was obviously judging us I wasn t born yesterday and I can tell when I m being profiled and discriminated upon I was just surprised that in 2021 and during a pandemonium time where businesses are struggling to stay affloat This franchise would dare make us feel like our money was not good enough for their establishment To the person who turned us away I hope you know that one of my gay dad who is in his 60 s recently had a heart attack and was obviously limping towards your establishment He had to limp back to the car starving because of your ignorant values Just know that there is a special place below the earth s crust for people like you If you are a minority of any sorts just beware of this location and how prejudice they are and apparently above equality rights My gay Dad is wise and was the one who pointed out this injustice because he s had to deal with it in the past I m appalled by this but hope that any establishment that operates like this will get the karma that they deserve This location might as well be Chick Fil A or Cracker Barrel due to their antigay antiminority agenda Shame on you
Tony Sturniolo
6732 reviews
N/A
8 months ago
Bonefish - terrible fish and chips
We were in the Bonefish Littleton Colorado on November 5 It took 15 minutes before anyone came to service us They apologized and comped our soup I have the fish and chips and it was terrible the breading was hard thick and greasy The taste was greasy and it was hard to even taste the fish Years ago I had the fish and chips at Bonefish and it was light and flaky
Carol Stefanon
6732 reviews
N/A
8 months ago
We took family since we loved this
We took family since we loved this restaurant I ordered crab cakes and an appetizer and side Crab cakes used to be Lump crab cakes My crab was mashed crab and UNDERCOOKED Asked for them to cook more Received 2 new UNDERCOOKED crab cakes They are made with raw egg as a filler Couldn t eat them asked to take home Was charged twice for this
John T Youlio
6732 reviews
N/A
8 months ago
Food not that great
Food not that great prices exceptional high Especially the wine Portions small better off going to Arbeys
Max Lipscomb
6732 reviews
N/A
8 months ago
The bread is better than the food If you don t want to serve the Angler s catch then don t advertise it
I go the Bonefish Grill on Cobb Parkway Atlanta GA 30339 every Lenten season for the Angler s catch but the last two years this meal has missed the mark badly On my most recent visit 3 22 24 and LAST VISIT the fish was old not tender and flakey like their competitor The Atlanta Fish Market The shrimp was not the shrimp advertised but bang bang shrimp without the sauce I know this because I have ordered this meal several times in the past and I had the bang bang shrimp as an appetizer on 3 22 24 This was humiliating and deceiving The white couple seated behind me was served the same meal but it was fresh and correct including the shrimp which was not bang bang shrimp but the shrimp as advertise My racial radar went up and I notice all the African Americas patrons sit in the bar area and all the white customers are seated at a table Bonefish clearly doesn t want to serve this meal and they definitely don t want my money patronage or other African Americans The color of money is GREEN not black brown or white I cannot in good conscience EVER go to this place again I m going back home to The Atlanta Fish Market where I am appreciated and served with LOVE P S If only I could have selected zero stars Mr Max 404 664-5028
Julie
6732 reviews
N/A
8 months ago
We tried again Bonefish
We when here back in the summer We got up left We decided to give it another try Still bad Service we the worst I saw people sending back food also We couldn t get waited on at the bar either We sat down Wehrmacht out waiter came over I told about our last experience and that made not difference Long story short we paid for our drinks and left And I waiter did not care NEVER AGAIN