Bookoutlet Reviews

Delivery took over two weeks

Delivery took over two weeks They did not answer e-mails and you cannot call them

No books and no info one month after the order

No books and no info one month after placing the order Don t answer the e-mails Not possible to get in contact with them i any way Not possible to cancel the order either A scum company

Don t use BookOutlet se

Very disappointed as I ordered a book for uni and it didn t arrive on time Have tried getting in touch with them and no reply - they only offer customer service via email which doesn t seem to be monitored properly Very frustrating being lied to and losing not only money but a uni book I need for my next course Worth mentioning is that I placed an order for another book straight after the first was placed without knowing about their reputation or terrible handling For that order I got an email saying that the book was out of stock and I would be refunded That was all good but the email was missing details about order number book title and other very relevant information that I had to confirm with them to understand which of my two recently placed orders I needed to buy from another vendor Uppdatering Det har nu g tt n stan en m nad sedan jag best llde boken Jag har mailat dem 8 g nger skrivit p deras Instagrampost skickad DM p Instagram och Facebook men alla r obesvarade Klarna kan inte hitta ordern i sitt system Anv nd inte Bookoutlet

The worst customer service ever

The worst customer service ever Can t get in touch with the company and I never received my book even thoe I paid for it No answer from the company don t order from bookoutlet se

This is a bluff company

This is a bluff company I ordered a book nearly 4 weeks ago They took the money directly from my account I have mailed them several times and they have not answered No phone number Do NOT order from this company

Shady Company

Take them too long to send the books then when we wanted to cancel suddenly books were in their way But it was too late so returned the book and paid from our own pocket fo the postal fee a month later another bill comes for the postal fee interesting cuz I paid already sending it btw still no word on the refund of the book I sent back Key points - Customer service is useless couldn t cancel order- Returned the book not received a refund - instead received a invoice for postal

Very poor book shop - to be avoided

I bought a book from them and it has not been sent No reply to my messages asking where it is no communication whatsoever No refund No book No contact Avoid like the plague these guys are dodgy

Avoid this company

Avoid this company If anyone else have the same book you are looking for purchase it there instead Bought a book form them they did not deliver Contacted them twice and got a reply after 12 days saying they did not have the book and will not send it