Bopproperty Reviews

Sales Office Torrington

Sales Office TorringtonHelen Howard and the rest of the team have been fantastic from start to finish A very smooth efficient purchase and excellent communication and a pleasure to deal with Would happily recommend and deal with again

Worst rudest least professional estate agent in Barnstaple

We were looking to rent a 4 bedroom property in the Barnstaple area while we were selling our home and looking for our next A 4 bedroom listing came up in Sticklepath Barnstaple with agents Bond Oxborough Phillips I enquired if it was OK for us to keep our outdoor dog there and for me to work from home there I explained we were looking for somewhere to buy The reply was we had an appointment to view Yes but is having our dog and working from home OK No answer RSVP Again 4 emails and no reply so we did not attend the viewing and complained to a partner Guess what He did not reply though we know he got our email We ended up buying a 6 bed property with sea views via another agent Duh Bond Oxborough Phillips I was careful not to view anything listed for sale with them though to be honest they did not have anything suitable anyway I suggest that you send your management and staff to Phillips Smith Dunn for training Good luck with your bad attitudes

Avoid at all costs

Avoid at all costs Unprofessional Liars Useless Time wasters Have tried to buy a house from Bond Oxborough Phillips since February but have had nothing but lies failed promises and misleading information Property advertised as immediately available finished flooring etc - none of which has happened or has been done It has been disastrous from start to finish on the side of Bond Oxborough Phillps and the staff involved should be ashamed that they couldnt sell a house to first time buyers who were ready to go I have had to constantly chase for forward progress to no avail The business is a shambles I am very glad that I will never EVER have to deal with Bond Oxborough Phillips again

Appalling Unprofessional and dishonest

Appalling We now have to find a property at short notice because they lied to us They take no responsibility whatsoever and make stuff up constantly Have been in communication with them for WEEKS trying to secure a property Then they told us we had secured a property and then backtracked They fobbed us off for weeks and wasted our time Unsure if they re just incompetent or deliberately messing us about I made a complaint and they ve refused to call me back to discuss it Utterly unprofessional dishonest throughout and have absolutely no consideration for the fact that they are messing with people s lives

Terrible company

Terrible company Avoid if you possibly can Flat-out lied to us on multiple occasions regarding renting two different places The first time was regarding a place they said we were the only people viewing We travelled two hundred miles which they knew we were doing only to find there had been viewings all day and that our chances of getting the place were a lot slimmer than we were led to believe On seeing that there d been other viewings rather than admitting the company s original lie the agent at the property bluffed through by saying that everyone prior to us had decided against the place and we were the only ones still interested This was quickly proven to be nonsense when the landlord decided to let to someone else For the second property we were assured that we d be able to secure it with a deposit following a virtual viewing and there would be no problems competition for it We took the viewing and then called the office to pay the deposit To our lack of surprise they told us that they needed to check something with their legal team as we were offering above market value rent out of desperation as due to having a dog most places weren t interested in us and advised that we call back the following day When we did so they told us that the landlord had instead decided to rent to a friend We found it inconceivable that the agents wouldn t have known about this the previous day and therefore concluded that they d once again lied to us about the availability of the property Given that we were in the middle of a highly stressful relocation we could have done without having to deal with this terrible firm of amoral chancers As I say if you possibly can please do yourself a favour and give Bond Oxborough Phillips a very wide berth

Total waste of time

Total waste of time filled in the online viewing request form twice this week for a viewing of the same property Had no reply or acknowledgement for either request Obviously no commitment to the vendor

terrible

terrible the worst estate agents ever they don t read emails they don t book viewings and they couldn t care less go anywhere else but these

Very Unprofessional

The Okehampton branch sent me a personalised mailing about placing my property with them for sale I pointed out by email that there was glaring error in their leaflet when they used the work FORM instead of FROM in a leading sentence I received a flippant reply from the manager saying they had noticed the error after the document was sent to print - but they were only human - not much of an apology So guess which agent I won t go with when I sell later in the year

Totally incompetent

The most incompetent unprofessional and downright dishonest Estate agents you will ever come across They have consistently lied to us about the property we were purchasing at one point saying our offer was accepted and then we find out they were still taking viewings Prior to that another property we were bidding on was sold to someone else at below market price without even having the decency to ring us and ask if we would like to increase our bid Time and again our calls go unanswered and the lady who works there is incredibly rude and needs to work on her customer service skills I urge people not to use them as you have many options in the area We have lost track of the lies they ve told us In a nutshell their lies and incompetence have left us in a really awkward position that had they just been honest with us we wouldn t be in