Bordersbuses Reviews

Poor service

Ignoring passengers waiting at bus stops dismissing complaints and not responding to emails without being chased Some might say arrogant others might say incompetent Which ever is true they have the monopoly on some routes so they are unlikely to improve

It wouldn t stop at Tesco

It wouldn t stop at Tesco it was a horrible experience he was rude and disrespectful and very angry and people kept pressing the button and he didn t stop and he yelled at us so pls fire him tank you have a good one

The bus driver made me miss my train

The bus driver made me miss my train by driving over the wrong side of the tracks and then the barriers went down so I had to get on the same bus home get someone to drive me to a different train station and buy another ticket for 10 Overall I paid 10 for the train ticket 3 for the original train ticket 1 75 for the bus ticket and petrol on top of that As a struggling student this is less than ideal and will be looking for compensation

Perhaps a training requirement

We attempted to travel on the 67 bus from Ord Country Park Berwick to Kelso at 10 20am 13th September Our English bus pass failed to register on the auto reader and we were told we would have to pay for the journey by the lady driver She stated that 5 or 6 regions of England were the same We pointed out the English Rose on the pass which was well in date and the route into Scotland is an approved cross border journey Sadly the lady was very excitable and as the journey cost was over 20 return we left the bus as we did so she shouted I give you free travel We tried to contact Border Buses offices calls and emails unanswered We later spoke to three very pleasant drivers who were amazed at what had happened in fact we travelled the same journey the following day without a problem using our bus passes Perhaps this incident shows a training need The fact the company cannot be contacted is sad and perhaps shows a couldn t care less attitude

It s 7am pitch black and cold

It s 7am pitch black and cold currently sat stranded as the bus continued to speed past the stop despite being stood with light on my phone waving as he drove towards me My bus ticket has now expired and I have nothing on me to pay for the next bus in another 30 minutes in the freezing cold It is nearly a three hour walk to selkirk The prices are extortionate by any bus standards and by far the worst service I ve ever experienced Either late or early but you can rely on them to never be on time

Fear and Loathing in the Borders

I went on a dream bus but Liz Logan no make it The at the Berwick depot Clare gives out gams to the drivers Very disappointed thst I wasnt getting one But the good news is Nicola Morison gams Colin Craig and the Campbeltown bus is good to transport the white gear r in and out of Kintyre No smokeys on that A83 stopping em red waggons Very good says Colin and the rest of em Dont use them

Just have to congratulate the driver of

Just have to congratulate the driver of the X95 this morning after being faced with an accident on the way to Gala he managed to get us all safely delivered to our destination with some quick thinking and some excellent driving down a very tricky route A very calm collected and unassuming man I for one was very grateful Well done that man