Bosch Reviews

Excellent customer service

Excellent customer service I am really surprised to see so many negative reviews on this site I had excellent responses from two staff in Customer Services today when I called to enquire after kitchen cooker hood filters I would like to commend them for taking time on two different occasions to explain very patiently about cooker hoods and filters and the types of ways by which air is expelled or recirculated Thank you very much Good job That was excellent customer service

My amazing Bosch Max washing machine

I bought my Bosch Max washing machine in 1995 It had a brush changed once about 8 years ago It is still going strong My sister has had 5 washing machines in the time I have had my Bosch one The button to reduce the revolutions is good as the shirts can be hung up to dry and don t need ironing I tell everyone about my amazing machine I live in a hard water area I used Calgon for first 3 years then I did not bother and it still works well

Excellent customer service

Excellent customer service received even through Covid19 Water kettle with different temperature settings heating plate gave up after 14 months Called in while their workshop was closed due to Covid19 Called back when shops opened again and was immediately sent a return label Within a week of sending my kettle and without any quibble I received a completely NEW kettle Very happy with the incredible customer service

Well done Bosch

Took out a warranty with Domestic and General on our 8 year old washing machine It developed a fault so through D and G we arranged a visit from a Bosch engineer Calum arrived on time and sorted the machine quickly and efficiently Excellent service and very happy customer

Fantastic customer service polite understanding so helpful

Morning i struggle with alzheimer s I get very anxious when i use the phone I rang spoke to a gentleman either Michael or Matthew I explained my condition He was fantastic with me so patient never rushed me went out of his way to help me Thank you so much for going the extra mile for me You are a credit to Bosch Sorry that i am not sure of your name

Excellent customer service

I just want to say thank you for repairing my Serie 8 ProHygienic Steam Generator Iron after I had damaged it accidentally It was repaired and returned to me in a matter of no time and it s as good as new I just wanted to pass on my thanks to the people who fixed it - it is much appreciated Jill H

New diswasher to replace very old Bosch

New diswasher to replace very old Bosch version and happy to far delivery and install Thanks

Perfect fix

Greg the Bosch engineer was prompt efficient and friendly He fixed the machine perfectly and kept me fully informed at all times

Great customer service for booking an

Great customer service for booking an engineer to visit regarding my fridge Very helpful pleasant and patient while I looked for the numbers inside the appliance

New kitchen with all bosch appliances

New kitchen with all bosch appliances very happy with all