Wine, Champagne & Spirits | Bottled & Boxed
Based on authentic user experiences
Paul Keeble
6731 reviews
N/A
9 months ago
Not great
Gift consisted of 2 boxes to a single address Got an email nearly 3 weeks after supposed delivery date saying my gift was returned by the courier saying not known at this address and I could have it re-delivered elsewhere at further cost After paying for re-delivery to my house I was informed that one of the boxes had actually been delivered So Actually known at this address then Paid twice for delivery because a lazy courier couldn t be bothered with both parcels Or alternatively where did they deliver the first box to Either way Shabby
Steve
6731 reviews
N/A
9 months ago
Failed to deliver
I ordered a bottle of champagne and chocolates to be delivered to friends for them to take to a wedding anniversary dinner on September 23rd I got emails saying it would be delivered on that date between 4 15 5 15 BUT as the time approached through the tracking feature I was told Ray was running late but it would be delivered by 9pm At 10 00pm I was told sorry Ray missed you he ll be back tomorrow A DAY LATE and an apology short They totally ruined my plan for a longtime friend s important wedding anniversary How hard is it to deliver an item when you were given 5 days notice and you said it would be done DONT TRUST THEM IF YOUR PURCHASE IS FOR AN IMPORTANT EVENT
Consumer
6731 reviews
N/A
9 months ago
Failed to deliver
Failed to deliver Really disappointing- they didn t deliver a 40th birthday present and balloon on time As it was a Saturday the issue couldn t be fixed until the Monday and we couldn t speak to anyone until the Monday They sorted out redelivery to another address - and took off the money for the balloon when we asked them too They weren t particularly helpful
Karl Blockwell
6731 reviews
N/A
9 months ago
Fantastic service
Fantastic service - especially for numerous client orders
Hope Devlin
6731 reviews
N/A
9 months ago
Easy to use even from the U S
Easy to use even from the U S Got there on time Very happy
Amy
6731 reviews
N/A
9 months ago
Wonderful customer service from Yvonne
Wonderful customer service from Yvonne she was very helpful and her communication was excellent
Nikki
6731 reviews
N/A
9 months ago
Perfect
Couldn t be happier with my purchases to date Excellent quality beautifully packaged and good old fashioned personal customer service
customer
6731 reviews
N/A
9 months ago
excellent service
excellent service Did some changes for me on the fly Thank You
customer
6731 reviews
N/A
9 months ago
Great company
Website easy to use and always deliver very good customer service
stephen willson
6731 reviews
N/A
9 months ago
I placed a order with is company after
I placed a order with is company after being let down by another supplier and Yvonne was extremely helpful and the process went smoothly and items arrived on time as promised