Bouncecurl Reviews

Total rip-off Do not buy if you need the items delivered in Europe

Total rip-off do not buy if you re in Europe --I bought a brush on july 14 and it was shipped on the 23rd Since then the tracking that they offer us showing conflicting information between a1 and dhl with one saying that the delivery was no possible and the other saying that the item is still in transit in Switzerland I reached out first on august 10 and shipping support stated that international shipping took over 30 business days So I waited until sept the 7th to reach out again asking for a refund given that the item was insured and I got the same canned answer Their customer support is non existent and they just take your money and refuse honor their refund policies --update Dec 12th 2024 After I posted the review here their customer support reached out to me stating that the package had been returned to the US and that I should get the refund once they received it Well after 3 and a half months I haven t received any refund Customer support claims they haven t received the package Since the package was never delivered to me I don t have a way to track it So if you want to get ripped off feel free to spend your money here