Bouncycastles Reviews

Very reliable

FAB COMPANYSORTED ME OUT LAST MINUET GREAT PRICE REALLY GREAT CUSTOMER SERVICE

Amazing service and great guys

Amazing service and great guys Saved us after being let down arrived 30 mins after we called and set up Thanks ao much

Fantastic bouncy castle hire for my

Fantastic bouncy castle hire for my son s 3rd birthday Great service Thank you very much

Caution

CautionThis is a warning to anyone but particularly women planning a party and needing a bouncy castle to avoid Ben and Jack s Bouncy Castles On 2nd January 2024 I filled in an enquiry form on Ben and Jack s web page Hearing nothing at all from the company I thought nothing more of it and booked with another provider who did respond Two months later on the 2nd of March a representative from Ben and Jack s arrived 5 minutes before my son s 5th birthday party with a van and bouncy castle On seeing a bouncy castle already set up he insisted I had booked with him and should pay the 70 for the hire Naturally I argued I had nothing to pay for as no booking was made nor confirmation received The man then told me that I had not enquired but booked using the online form However on checking my emails where he said I would find the confirmation I found absolutely nothing from the company Later that evening I even double checked every mailbox junk etc on and around the 2nd Jan and nothing had been sent from Ben and Jack s The verbal back and forth between us continued as children arrived as the man who was standing in the doorway of the hall refused to leave without payment Finally one of the dads stepped in and asked what it would take for the man to go away In the end he said if we paid him 30 he would go An offer he had not made to me Unfortunately we felt we had to pay It seems to me given that the booking was made on the 2nd of Jan and there was no further communication until the day of my son s party 2 months later I was part of a scam that targets people in a moment of high pressure and exploits that vulnerability What was particularly intimidating was that the representative flatly refused to leave without payment and did not concede until a man stepped in I was surprised to find there were no other negative reviews given my experience until I found out that the company recently changed hands and was under new ownership Be advised that the previous positive reviews may now not be applicable to these new owners

Good company

Good company great bouncy castle

Really good service

Really good service came early and gave the extra time for free They are really friendly and flexible CheersShaun

Excellent castles and great customer

Excellent castles and great customer service

Absolutely amazing service so kind

Absolutely amazing service so kind friendly and polite when dropping off and picking up 100 reliable bouncy castles are amazing definitely recommend bennjacks