New Homes for Sale, New Build Houses for Sale, New Builds Near Me | Bovis Homes
Based on authentic user experiences
Wendy Gwilliams
6731 reviews
N/A
10 months ago
Staff are fabulous and friendly
I don t normally write reviews unless my experience is so bad and then they become a cathartic way to get off my chest how I was cheated etc and I just have to warn others as some sense of civic duty I must say that I almost didn t continue after reading some of the comments on here as my experience and that of my family appears to be very different to most So here goes well something We almost purchased a Bovis Home in Cranbrook a few years ago but were given a deal by Persimmon that seemed to good to be true The Bovis offering was great and the sales guy was very good and extremely thorough but when we showed him what the competition was offering even he said that it was hard not to consider We decided to go with Persimmon and although we paid a lot less after a year or so of struggling with their after sales and rude managers we thought we had to cut our losses and move on We liked the area but the house was cheaply made save that for another review we put it on the market There was a good school in Ottery St Mary we wanted our kids to attend and checked out the developers near there Decided against Otters holt as it was to close to the river David Wilson had sold out We found a Bovis development opposite the school and went in The same sales guy was there and he was fantastic from the start He remembered who we were and even asked how my kids were doing at martial arts based on our previous conversation some 2 years previous He took the time to show us through several homes on a couple of occasions and made us feel like we were his best customers He didn t try to push us and let me speak to the site team about garden concerns I had The older lady in the sales office wasn t great to be honest but she was friendly Bovis did us a great deal and seemed pretty insistent that we speak to their recommended solicitor New Homes Law We did and that turned out to be a good choice No problems there The aussie guy was always happy to answer our questions and called us to let us know how the build was going There were a couple of delays but he did keep us informed I had aome doubts when the site manager didn t show up for the home demo but sales team covered all my questions I was surprised when they gave me the site managers number to contact for any snags The other builder certainly didn t The day of the move Again I couldnt fault their service They said that the banks might release the funds in the middle of the afternoon and by midday the sale guy phoned me and said that we can have the keys I think he was as excited as we were My wife saw the ribbon on the door and melted He gave her the keys and let her go in first Smart man It was brilliant the cleaners had just polished everything There was a hamper on the kitchen bench and gifts for my kids They really thought of everything Our removalists arrived when we were signing the forms and the sales guy noticed a problem with the toilet flowing water He raced off and came back with the plumber and it was sorted in minutes We had a few snag items but the young assistant site manager was very helpful I am still surprised by the comments I read on here because what my family experienced was nothing short of exceptional I can t rate them highly enough The site team have been helpful we got a great deal and the sales team were brilliant even the token immigrant he called himself Salesman
Pete
6731 reviews
N/A
10 months ago
We were lucky and had a good build
We were lucky and had a good build manager Like any new build there lots of minor defects They fixed them all in the end Took a couple of years to get everything sorted but the overall quality of the build was very good
Shannon
6731 reviews
N/A
10 months ago
FLAWLESS
My partner and I have had the most incredible experience with Bovis in Brockworth Gloucester From the sales and advice team to the site managers it has been the most flawless experience we could have ever hoped for The house had very minimal snags and anything that was noticed was dealt with very quickly and with such ease We truly could not be happier and are extremely grateful to Colin in sales and Matt on site who have made us feel so valued - no amount of effort was ever too much for them and we are beaming with joy and gratitude as a result Thank you Bovis
Kat
6731 reviews
N/A
10 months ago
Excellent service we recommend
Me and my partner have only recently brought our home through Bovis Throughout the entire process the team at The Chase Wincanton have been excellent Kerry always kept us updated with their progress and she was always there if we had any questions We can t fault a single member of the team and we would happily recommend them to friends and family Obviously with new builds there s going to be a few snags but no problem is too much hassle for the site managers Kris and Dave and the rest of the team We can t thank them enough
Jacob Powell
6731 reviews
N/A
10 months ago
It s a shame so many people have had
It s a shame so many people have had bad experiences with this company We bought our house last year in Exeter and have received the best support we could ask for Snag lists builds we send an email and the problems are rectified We noticed the soldier course above our rear door was wonky only an aesthetical problem and it was rebuilt within a week In think the problem must lie with area managers Bovis homes in Cranbrook are Great
Richard Thomas
6731 reviews
N/A
10 months ago
Great house
Great house Lamentable decision making over telecom provider restriction We are in the 21st century Come on Bovis let people make there own choices and get the restriction lifted This is my one and only complaint in 12 months I d be more than happy to discuss this with the CEO especially when Bovis sold two 4 bed homes from my review during the last 6 months
Speechless
6731 reviews
N/A
10 months ago
Very friendly staff at Bishop s
Very friendly staff at Bishop s Stortford Ben in particular
Carolyn Scott
6731 reviews
N/A
10 months ago
I would buy from Bovis again
We bought a new home from Bovis in January 2018 We are very pleased with our home There were only very tiny issues on first moving in and these were dealt with quickly and well The site has only recently fully been built but the workers have always been very courteous I would buy from Bovis again
casey brooks
6731 reviews
N/A
10 months ago
My boiler broke over the weekend due to
My boiler broke over the weekend due to a small leak which left our house frozen during a snow and ice filled weekend of weather this was coupled with being left without hot water After being recently given the sad news of a very unexpected and life limiting medical diagnosis the last thing I needed was a broken boiler in a 3 month old property However the team on duty on the Bovis emergency call centre were absolutely fantastic The supervisor Rosie was amazing and went above and beyond to help me and my family get some help She literally called construction directors to get things resolved after the o call plumber from a third party company couldn t fix the problem due to the manufacturer warranty Rosie helped out so much The third party company Barkwell Plumbing Oakhampton also need a mention as they were brilliant Their engineer Mason provided his own electrical heaters to cover until the weekend was over Mean while their guy in the office on duty Josh was on the case and made sure the job was immediately passed over to the manufacturer on a Saturday during lockdown and BAXI immediately started a follow up BAXI s customer services were BRILLIANT and instantly tasked an absolutely amazing engineer who provided a friendly on time and professional service This combined service of Bovis Homes Barkwell and BAXI has re-installed my faith that there are genuine people and companies out there who will go above and beyond to help Thank you all
Ellen Prisk
6731 reviews
N/A
10 months ago
AMAZING experience at the Willowdene development in Bristol
I am shocked at the amount of bad reviews on here because our experience with Bovis has been nothing short of perfect from start to finish Since completing the customer care we have received has been 10 10 The site managers are always knocking on the door to check we re ok and settled and Chris the assistant site manager for our site made sure we were booked in for a snag walk around straight away so that we can highlight anything we ve noticed since living here Snags we have noticed so far have been extremely minimal and the overall finish of the property is to an extremely high standard Our site is the one on Charlton Hayes Bristol in the willowdene part of the development and I can honestly hand on heart recommend a bovis home here to anyone who wants to buy top quality new build with excellent aftercare and customer service throughout Our completion day was excellent smooth as anything and that s all thanks to the site team here Big shout out to Colin Martin Carole Chris Ash People are always so quick to come to sites like trust pilot and write bad reviews but I wanted to come here to give an honest account of how amazing our experience with Bovis has been We are THRILLED with our new home and cannot thank them enough