


Based on authentic user experiences
Erica Brooks
6734 reviews
N/A
8 months ago
Horrible experience way long to get my
Buyer beware I wish I had done my homework The quality of the product is subpar The size is dramatically out of sync with true sizing My request for a refund was initially denied offering instead a discount on my next order My persistence with a refund resulted in a request to ship the product back to China via traceable mailing at my expense before a refund could be honored It would have cost 150 to ship back for a 55 refund Interesting that the shipping label of what I received came from California but I had to ship back to China I took the 35 refund offered with no return because it is better than nothing I am seeing the same product on line under different company names Seems very much a scam to me Lesson learned
Richard Chandler
6734 reviews
N/A
8 months ago
BOXHERO US SCAM China
Horrible experience way long to get my product they showed up super tiny as I ordered XL they didn t even cover my man s butt at all no response for a refund quality is horrible beware
Jonathon Misch
6734 reviews
N/A
8 months ago
Almost a month since I placed my order
Ordered bamboo boxers and never received them Their tracking said the were delivered but I was home all day and no delivery truck showed up BOXHERO US has some nice looking products but it s a scam site
Pooya Hajjarian
6734 reviews
N/A
8 months ago
Avoid this company
Almost a month since I placed my order and still have nothing The trustpilot on the website turns out to not be a real link but a screenshot of it No way to leave an actual review on the website I am sure I am going to get a garbage product at this point Edit after receiving productsAs expected the under wear and socks are of poor quality Emailed to take advantage of 45 day guarantee that is clearly stated on website along with free returns and much to my surprise I get a response that I have to pay for return shipping and was only offered a 35 refund This is the definition of false advertising They are now ignoring my emails after I sent them a link to their refund policy and screen shots of the guarantees they make on their website STAY FAR AWAY FROM THIS COMPANY
Clay H
6734 reviews
N/A
8 months ago
Never got product and they refuse to
Avoid this company I ordered a 10-pack medium from Boxhero and received what looked like XS made for a child I requested a refund from their company and received an email offering me to keep the boxers and they d send me the correct size if I paid for shipping I declined and informed them that I d prefer to get a full refund This was December 2nd Since then I ve received one email from them offering me a 50 refund if I Keep the boxers This company s product is terrible and their customer service is even worse They often respond to customer reviews on review websites to make it seem like they care it s just a front Avoid this company at all costs
bill singer
6734 reviews
N/A
8 months ago
When is my order being shipped to me
Never got product and they refuse to refund me Total CHINA scam
Barry Adams
6734 reviews
N/A
8 months ago
Product did not fit as shown or promised
Product did not fit as shown or promised I ordered XL The label on the inside of the product said 3XL I found the product to be soft but small and uncomfortable I m pretty sure this product comes from Asia because it took nearly three weeks to get to the U S from its shipping point I personally would not buy this product again
JT
6734 reviews
N/A
8 months ago
Ordered product never arrived to USPS
Ordered product never arrived to USPS for delivery sent email asking for a status but never heard back Requested a refund Beware Possibly a scam
Scott S
6734 reviews
N/A
8 months ago
Worst company in the world
Worst company in the world I purchased my underware on December 7th on Dec 27th I emailed support to ask where my order was crickets heard nothing Tried to email support again Nothing Filed a complaint with PayPal They gave them 14 days to reply On day 14 they told PayPal they delivered them They have not been delivered to me yet and I am out the 45 Now I have to go to the bank and tell them this is fraud DO NOT BUY THESE
Bignose
6734 reviews
N/A
8 months ago
100 fraudulent company
100 fraudulent company They advertised buy 5 get 5 boxers during cyber week Shipment took over a 3 weeks to get Only 5 boxers came Wells Fargo was notified Company never responded not answered their phone Boxers run small Crappy material and crappy China service Its companies like this that should be banned from sales in the USA Fawk China