


Based on authentic user experiences
edwina o sullivan
6727 reviews
N/A
1 year ago
Thanks Ann
Thanks Ann When a problem gets sort with 1 email Fantastic customer service Outstanding work
Stephanie C Keaveny
6727 reviews
N/A
1 year ago
Big thanks to Ann who helped me
Big thanks to Ann who helped me immediately with my delivery order issues The cosmetics are always great quality but its good to know that the customer service is too Thank you Ann
Arlene Halliday
6727 reviews
N/A
1 year ago
So happy with how quick Deborah got
So happy with how quick Deborah got back to me and in such a lovely friendly funny manner and it showed she took in to account my information from previous emails I definitely felt valued and happy as a customer and I will be sharing my experience with friends
Tracey
6727 reviews
N/A
1 year ago
Refund for order placed by mistake
I somehow placed 2 orders the same by accident I emailed customer services that night and the next morning I received an email from Ann saying she had cancelled 1 order processed a refund No hassle I was delighted it was sorted very promptly
Jennifer Ginty
6727 reviews
N/A
1 year ago
Excellent customer service
Absolutely amazing customer service My order would not accept my discount count so paid full price Emailed just to mention this and I was refunded the discount amount the very next day Also very helpful and super quick response to any questions or queries you have Brilliant
Claire Kinder
6727 reviews
N/A
1 year ago
Excellent prompt customer service
Excellent prompt customer service through email with Deborah Without going into the full details but it was a query on the orders I had placed Prompt replies resolved extremely quickly Delivery is quick on all items The quality of the products well what can I say the best I ve used in years for all ages I m 49 Botox free face they do a fab job The Tik tok live feeds had me sold when a lady was doing the live was the simlar age to me sorry young ones I m not age hating but keep this up please it gives us faith All other companies in the UK EIRE take note this is how customer service is done correctly Thsnk you again
Sarah Ashley
6727 reviews
N/A
1 year ago
Very helpful
Item missing from order but was quickly and efficiently rectified by Ann at customer services Thanks you
Clodagh
6727 reviews
N/A
1 year ago
Top class
I placed an order I mistakenly picked the wrong shade I emailed customer service on the off chance I could change the shade they sorted it for me so quickly without any hassle So appreciative Great customer service from Deborah Thanks again
Mrs Emma Hagan
6727 reviews
N/A
1 year ago
I love BPerfect products
I love BPerfect products Am a true convert Have ordered online before and have always been very impressed with the speed of delivery and the packaging is amazing Robyn in customer services handled my query with upmost efficiency and couldn t fault anything
rose-marie hughes
6727 reviews
N/A
1 year ago
Customer services
My order arrived quickly but with a missing product I contacted costumer services and Ann got back to me quickly and had resolved the issue Top class service Thank you