Bppulse Reviews

bp pulse | EV Charging Solutions

bppulse.co.uk
3.57
140 reviews
Great Rating
Based on 140 user experiences

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Rated 3.57 out of 5 by 140 Happy Customers

42.9%
14.3%
14.3%
14.3%
14.3%
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AI Review Summary Based on 140 reviews

The reviews indicate that customers generally find BP Pulse chargers reliable and easy to use when functioning properly, with praise for customer service responsiveness. However, recurring issues include charger unavailability, connectivity problems, misleading app information, and high pricing. Some users also report technical faults, inconsistent performance across locations, and dissatisfaction with subscription value.

What customers love
  • Fast charging
  • Excellent customer service
  • Easy app use
  • Helpful staff
  • Reliable when working
Common concerns
  • Expensive pricing
  • Unreliable chargers
  • Misleading app
  • Technical faults
  • Limited availability

Last updated 2 months ago

C

Excellent experience

Robert was very understanding of our issue and he resolved our issue He explained fully and kept us informed as to what the process was during the call Robert is an asset to your company Thank you very much
C

Amazing service remotely

Amazing service remotely I was completely out of juice The charger wouldn t play ball but the advisor sorted it for me and saved the night and day I am eternally grateful
I

I Love that there are BP PULSE chargers

I have been using BP PULSE chargers for the last year and never had a problem with there great EV chargersI think they are the easiest chargers to use out of all the chargers out there i will only use BP PULSE to charge my 2024 Hyundai Kona plus they have the best prices out of all the ev chargers i have seen
C

Charged for free

Charged for free At Monks Cross York you get 90 mins free charging Superb easy to use
S

new to the ev game and the bo pulse app

new to the ev game and the bo pulse app is easy to use all i request is that there is a urgent need for more charge points in sheffield city centre this will help the uber drivers in the city that have purchased evs
C

Charging the car was quick and reliable

Charging the car was quick and reliable and even better because of recent upgrades by BP Keeping customer service available for consumers and resolved the issue remotely by BP staff and upgrades the charging facility time to time
M

Dear Sir or Madam

Dear Sir or Madam I am leave in South west London area in Wimbledon In my area is not enough BP pulse charging points is a very difficult and have to wait so long to charge the vehicle All those are Wimbledon New Malden Kingston there are four charges points as such are big area s and lots of people they charge them vehicles and it so hard to find free chargers You have BP petrol garage in Kingston Road opposite the Wimbledon Chase train station why don t have in that petrol garage install the EV charging points Also you can install in West Wimbledon area because you don t have any EV charging points Please take those things as seriously matter and try to install more charges Thank you for understanding me
V

BP pulse not connecting

Was struggling to connect to a bp pulse in nottingham Rang and spoke to Robert he was very helpful and patient and managed to get me charging Thankyou Robert for helping me you were a star and helped me keep on track with my busy day
D

Love the Service

I have been driving my EV Mokka e for 6 months now and I only use bpPulse charging units as they are everywhere if you join their charging club you can get a discount on your charge I travel from Buckinghamshire to Lowestoft every few weeks and I stop off on my way back at the BP Garage on the A143 A140 crossroads to charge I also do a coffee and something light to eat a very welcome break
E

I m very happy to charge my car with

I m very happy to charge my car with BP We know that a company does not exist the people are the company and they are incredible very professional kind efficient always helping in every possible way many and many times I am absolutely grateful to them they are special people

About Bppulse

bp pulse aims to have more electric vehicles on our roads with their electric vehicle charging points at hand for whatever part of your day

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