Bradleys-estate-agents Reviews

Oxygen Thieves - Go Elsewhere

This whole company is appalling They basically do everything in there power to avoid having a conversation with you I wouldn t sell my house with them even if my life depended on it let alone have them manage a letting

Don t sign anything without getting advice

I would advise anyone to steer clear of Bradleys if you expect any level of service or communication We have been on the market with them for 18 months with only a handful of viewings I haven t heard a word from them since April The For Sale board blew down in February I reported this but no one has ever been around to put it back up I have now decided to remove our property from their marketing and have now been told they expect me to pay them 600 I presume part of their strategy is that even if they don t manage a sale then at least will get 600 This seems a very risk free and lazy way of making money for what is supposed to be a Company working for their customers I have checked with 4 other Agents out there and none of them operate this way Do your research and don t sign anything without checking elsewhere first

We are looking for a new home to rent

We are looking for a new home to rent we were advised to try Bradleys Having contacted and registered with many estate agents in the south west of England we found all of them to be easy and straightforward to register with but Oh My God when you get to Bradleys you should dump them immediately After a few minutes in to the registration form the information they require becomes beyond belief they even want to know how much savings you have That s totally obnoxious and none of their business We can understand that they require certain information but not this just to register for information on lettings no other letting agency requests to have your private and personal information just to register or even getting info on properties to let in their portfolio BRADLEYS you are too big for your boots And by the way you have the worst web site to navigate in the market Pay someone to help or get a grown up to help you

Went into Taunton office a week ago for

Went into Taunton office a week ago for a valuation on my apartment was told I would get a phone call back later in the day one week later still no phone call It s now going on with the agent next door and guess what I won t be buying off Bradley s

Appalling customer service from the

Appalling customer service from the Plymstock branch Poor communication throughout had to point out issues with our online listing they blamed Rightmove but surely if is the agents responsibility to check the listing Eventually withdrew from them due to no confidence in their ability to sell the property Received a debt recovery letter for 200 for the photography out of the blue having not seen the first request No call from the branch or courtesy to inform it was overdue prior to this Called the branch to speak to the manager but no customer service hitherto than quoting the contract Business is about people and with such a lack of personal engagement I would not use Bradleys again and would advise my friends and family to avoid No individual service and no impression they care I should of read the reviews first I can see I am not alone

what a waste of time these muppets are

what a waste of time these muppets are emailed several times regarding a property filled out all relevant application forms etc not one email was replied too How the heck are you still in business with an attitude like that

Worst customer service I have ever

Worst customer service I have ever received Made to feel like my thoughts and views were insignificant and I was stupid I have been in sales and senior management for 25years and have never experienced such a lack of customer care I would never recommend anyone to use this company to sell their home people deserve more than this company delivers

Very poor customer service

I would have given a rating of zero if possible but 1 star is way above what this company deserves We used them as a letting agent for several years and our experience was of very poor customer service usually just telling us what they thought we wanted to hear when in reality they were not accurately reporting the condition of the property The tenants were dirty and lazy but none of this was reported in the periodic checks carried out by Bradley s Even when there were problems with the state of the property these were played down or even not reported to us It took a visit in person by myself to see the poor condition and damage to our property by which time eviction proceedings were under way When the tenants eventually left the check out report was carried out and not even dated so there was no accurate proof of the condition of the property on this date When asked about this the staff became very defensive This impacted on us as the considerable damage and neglect to the property could not be fully claimed for leaving us out of pocket When trying to submit a claim to retain the deposit Bradley s were of no help whatsoever leaving us to do it all Think very carefully before you use this company as a letting agent

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