Brandscreation Reviews

Communication is key with most service

Communication is key with most service oriented businesses Brandscreation made an unapproved website live giving away digital products we sell This happened not once but twice Part of the issue was their team did not understand our needs and proceeded to make an unapproved web design live giving away our digital products Because we never needed their hosting fees for which we paid for 3 years it took them extended period of time for reimbursement of the hosting fees We are now ensconced in a battle to refund the web design that we don t have At this time we are being told no you aren t entitled to refund We don t have a website All of the names used by their group are pseudo names and clearly much gets lost in translation when speaking to the team Would not recommend

Do yourself a favor and avoid this company

Do yourself a favor and avoid this company I hire them on Thumbtack to design my website They give me 2 weeks time frame 4 months later I have fire this company and submit claim to my bank Money back guarantee Don t fall for that You will have to fight to get your money back I finally got my money 8 months later I give them multiply chances to make this right and they failed Even one of directors said they won t fight disputed charges and of course they did Speaking of website they promised everything until they got the money After they found every excuse on earth Every question I had I got response week later I ask them to show me slideshow option for the photos for the Word Press I am photographer and they did When I aske them to install they said it is for different platform and they tried to design something similar telling me how that is the same gallery Bunch of amateur s Update 9 12 2023 This company is doing everything to remove this review I submitted my whole claim documentation to trustpilot I hope my review help other people to understand how unprofessional this company is

Worst company to solve any

Worst company to solve any issues always passing the buck to another rep With no improvements no communicating between team members with client concerns most part they take up more of your time than should be needed highly unrecommended

CONS - STAY AWAY FROM THIS GROUP

My experience is the same as those who commented about Brands having a great sales pitch but not the ability to do the work Time and again I sent pics of the concept design I was looking for and they offered nothing close They use pseudonyms Jerry had an American dialect the first time the second time it was Asian Stay away from this place - they are cons I could do what Brands does at no cost as they just use clip art designs from the web I cannot emphasize enough to not use this group The positive comments cannot be from real customers

I concur with the previous review

I concur with the previous review It s been almost 2 weeks of their working on my business card After having interaction with Jerry Shane Kevin and Brian and someone else who I cannot remember I essentially have the exact same business card sans 3 pieces of original info Every request is met with days of inactivity I am so frustrated that I didn t respond to the last Good Morning Deedra Helpful info before you decide if you should do business with these people 1 Initial offering was for 109 for the business card I refused 2nd offer was for 75 or something like that I refused 3rd offer was 50 I accepted 2 This company uses different phone numbers to appear to have numerous US based workers I do not believe this to be the case It s fairly obvious that you are dealing with people from another country 3 The work might get done but it ll be a struggle At the onset of this relationship I was considering using them for my website Obviously this is not the case now Perhaps you can find a satisfactory business relationship with them Maybe not Treat them like gambling in Vegas Only bet what you can afford to lose I have a 50 maximum

Rosa Castro

Working with Jacob and his team to create our business website was simple and efficient His team was on top of it all Everything we asked for and more was well organized and put together We had an idea of what we need to have on our site but with the help of Bliss we were able to expand make it way better than intended Jacob helped us make our site look PERFECT Very pleased to work with Brands Creation

Brands creation team provided me with

When Brands Creation contacted my company for a new website I was scared and excited at the same time I had never created a website so this was new to me My main contact person was Jeff Jeff and his team was kind and very patient with me Even though I changed my mind millions of times he never got frustrated with me and was always helpful His team was on top of it all Everything I asked for and more was well organized and put together In the end the website was beautiful and I know my business will be better because of Brands Creation Once again thank you to the whole team

i had some issues with my website that

Brands creation team provided me with excellent customer services with all the projects they created for me Uddy s book Alex Parker created an amazing design for my tent cards and always kept me in the loop I would recommend him Ann M

Best team

i had some issues with my website that needed a resolve Michael Moore sent me a text and I called him to explain the problem - a plan was put together and he started working on it immediately while suggesting some changes that needed to be made I am excited to see the changes I recommend the services and the price is affordable Thanks Michael