Braun-hamburg Reviews

Really bad service received from Braun

Very bad service I was looked up and down at like I didnt belong there The Two employees whisperd when i got close to them and it felt like I was being judged

THE WORST ONLINE EXPERIENCE IVE EVER

Really bad service received from Braun Hamburg I have been their customer since 10 years ago but unfortunately after this experience I won t be ordering from them

DO NOT USE THIS COMPANY I ORDERED A

THE WORST ONLINE EXPERIENCE IVE EVER HAD Have to emphasise that since this company is trying to take down my honest and truthful review by lying saying I m affecting their human rights LOL Im being harassed by their delivery company for said import charges even though I was never informed accepted or agreed to anything From beginning to end with customer service being completely useless and not helping at all and in the end completely ignoring my emails and request Not properly informing me of any important charges ID COMPLETELY AVOID this shop BEWARE WHEN ORDERING INTERNATIONAL they won t inform you of any shipping charges then try take the money even if you don t accept delivery then try make google take your review down using LIES I have an order number and all my details of my experience UPDATE This company now contacted google and LIED in order to get this review removed Said it violates their human rights hilarious incompetent lying company

No refund for faulty Missoni shorts

DO NOT USE THIS COMPANY I ORDERED A COAT 2 WEEKS AGO TO CUT A LONG STORY SHORT THEY USE UPS AS A DELIVERY COMPANY WITHIN A COUPLE OF DAYS I HAD 5 DIFFERENT DELIVERY DAYS FROM UPS I CONTACTED THE COMPANY AND EXPLAINED THAT I NO LONGER WANTED THE COAT THEY REQUESTED THE RETURN OF THE ORDER AND TO DATE I STILL HAVEN T RECEIVED MY RETURN WHERE THAT COAT IS ISN T MY PROBLEM I NEVER RECEIVED IT AND WANT MY REFUND TOTALLING 813 THE COMPANY WILL NOT REFUND ME UNTIL THEY RECEIVE THE COAT BACK WHICH IS RIDICULOUS AS I NEVER RECEIVED IT I SUGGEST YOU NEVER USE THIS COMPANY I HAVE ALREADY CONTACTED MY CREDIT CARD COMPANY WHO HAVE SUSPENDED THE PAYMENT

missing product without compensation

I bought a pair of Missoni shorts for my boyfriend and the zipper went broken after using the shorts two times We then send the Missoni shorts back to Braun Hamburg and have not gotten any refund for 6 weeks Really poor service when buying such expensive products

still not received item they use ups

still not received item they use ups and they are useless thought dhl was german so why not use them Birthday present not received so not happy

Product and Customer service disappointment

I have first contacted Braun Customer Service on 17 03 25 through costumer service email got a reply on the 19th of March Christian from Consumer Relations requested some pictures of faulty element I bought epilator EpiSilk Flex as Christmas gift I provided them on 24 03 25 I didn t hear from Braun ever since I forwarded the same email again on the 13th of April until now I have no response from Braun This is not acceptable level of customer service below standards expected from such company My purchase still has warranty but it s seems the manufacturer won t take any responsibility for it s product

Excellent online shopping experience

Always fast delivery and fast response to online queries They also make it easy to return if needed with return label always included This is when online shopping is made easy

Perfect customer service

I bought some trousers from them it was shipped with UPS and delivered from Germany It comes with a UPS return label in-case you want to return it Unfortunately the trousers didn t fit well so I did return them and I was promptly refunded Frustration-free online shopping Highly recommended