


Based on authentic user experiences
Lala
6727 reviews
N/A
6 months ago
I ordered with the German Taylor Swift
I ordered with the German Taylor Swift store I was unaware that it was run by this company I have been trying to get in touch for 2 weeks about an order I did months ago but I don t get any response Not an automated answer not a normal answer and I tried 3 different emails It s awful and I feel terrified my money is just gone and I don t get my items
Mr T
6727 reviews
N/A
6 months ago
I ve been waiting for my blues pills
I ve been waiting for my blues pills t-shirt for three months and the times they ve answered me by mail is to make the wait even longer This is shameful I have requested a refund and if I do not get a response I will take legal action
Agata Cybu ka
6727 reviews
N/A
6 months ago
DIDN T RECEIVE THE PACKAGE NO REPLIES
I ordered a package and I never received it I sent countless emails to their customer service but they ve been ignoring me completely They took all my money and never made sure I would get the products They stole over 140 euros from me Order 20221123000679
Ilija Mladenovi
6727 reviews
N/A
6 months ago
T-shirt size medium is actually extra small
I ordered a t-shirt in size medium and the shirt was tiny More like a size extra small All communication from the company is in German even though I ordered from an English-language webshop for the band Beast in Black and I had to go via that link to find the return form in English Shipping charge from Germany to Denmark was 10 EUR which seems a bit excessive
Joshua Wardlaw
6727 reviews
N/A
6 months ago
Worst experience EVER
Worst experience EVER They put on sale folklore special edition vinyls I bought 3 of them and waited weeks with no notices I sent them many mails asking for my order and they said to me there was delays in the shipment THEY DIDNT HAVE THE INTENTION OF SENDING THE ITEMS EVER they put on sale something they say ther re not going to sent just to KEEP MY MONEY FOR AT LESS 6 MONTHS They re SCAMMERS NEVER BUY FROM THEIR WEBSITE Never
Michel Banen
6727 reviews
N/A
6 months ago
Avoid if possible
I ordered some items 9 months ago My payment came back weeks later and they reassured me they will fulfill the order later and take the payment again Months and months passed when I contacted them for an update I received a reply after another month passed or not at all Today they cancelled my order it took them 9 months to realise they won t fulfill it Wow
Amy k
6727 reviews
N/A
6 months ago
NEVER AGAIN
I bought in this shop only because I really wanted to buy legit merch of my beloved Beast in Black I placed an order and pay by credit card 5 hours after the transaction they charged me again Like it was two orders not one I call to the support of the shop There was nobody who speaks English XDD I sent an email The respond came after 3 weeks In German
Mirva Jalo
6727 reviews
N/A
6 months ago
Do not buy from these frauds
Do not buy from these frauds They charged me twice for one item and refusing to refund me
Martin Tan
6727 reviews
N/A
6 months ago
Awful customer service
Awful customer service I had a cd case and cassettes arrive in bits No bubble wrap or any protection when asked what they could do they said that they only offer a certain percentage of refunds and that I should go and buy a new cd case Just lazy and rude staff who don t care how much money you ve spent Took them over a year to refund my money With no communication from the company whatsoever
Olivia
6727 reviews
N/A
6 months ago
Nearly impossible to have a pre-order
Nearly impossible to have a pre-order cancelled Website says mail will be answered within 24 hours but I ve been mailing for 3 days in a row now to have a pre-order cancelled Still no response