Brdy Reviews

Understood my query

Understood my query gave good response What s not to like Thanks

Great service

Great service Much improved faster Broadband

Very short wait time before your call

Very short wait time before your call is answered Helpful staff who talk you through all the steps

WELL RECOMMENDED

Very happy with the service Sandra was especially helpful every time I called

Terrible service that is IMPOSSIBLE TO

Terrible service that is IMPOSSIBLE TO CANCEL USE ANYONE ELSE BUT THESE GUYS

Terrible company don t get good to you

Terrible company don t get good to you when expected set your account up wrongly despite several communication to them with setup problems they don t even get back to you don t trust them whatsoever

Service that was not delivered

Bought a house and inherited Brdy Internet for 2 weeks which worked absolutely fine I could have Teams and access to work remote server even with the extremely high ping Unfortunately because I was a new customer I was forced to pay for new equipment dish and a router engineer visit for installation Total over 300 Total waste in my opinion as the old equipment worked a dream And I was right - the engineer installed substandard dented dish left the property mumbling that the Internet speed is not as it should be I suffered for 2 weeks of abysmal internet quality with multiple attempts to resolve the issue via Brdy portal I was not able to open Amazon site or Facebook They were feeding me we will come back to you and we identified problem with the connection but apart from excuses I did not hear anything constructive back from the customer support Eventually I rang the main line and spoke with a helpful lady who offered to send an engineer free of charge to check the equipment After a week or so the engineer turned up and said that the current state of the dish and the internet quality were below the minimal requirements he bent or unbent the dish did his magic noted that the old dish was good then left The signal indeed improved but after a few days everything went back to almost no service I could not work from home at all and relied on my mobile hotspot I contacted Brdy again and they requested multiple tests from me which I dutifully conducted and sent the rsults back to them The outcome No response Silence In the last 3 days I am trying to cancel the service and end the contract I ve contacted brdy 3 times over the portal and emailed to Brdy INFO email addressBrdy customer support if you read this please acknowledge my cancellation contract number SW-S012480 I am still within my extended cooling off period

I am trying to contact Brdy regarding

I am trying to contact Brdy regarding billing with emails and phoning never any luck Can someone contact me please