Tienda online especializada en productos de piscina y climatización – BricoandPool
Based on authentic user experiences
Andreas Poensgen
6731 reviews
N/A
9 months ago
Huge customer interface problems
Half of the order was not send in time Once that part of the order was cancelled in agreement with their callcenter it took weeks and more calls to execute the cancellation and to get the money back The other product send turned out to be the wrong product The agreed delivery of the right product was not executed E-Mails are generally not answered Telephone calls were not returned as promised Takes hours to get through by phone - spend 5 hours to reach via WhatApp Hotline without success Wild West in E-Commerce
Nicolas Pinzon Vargas
6731 reviews
N/A
9 months ago
The worst
Probably the worst place to come and buy anything They promise to deliver their products in 24hrs misleading advertising and their customer services is the worst Avoid buying anything from here or any of the marketplaces they advertised this company WATCH OUT
Plyfood uk
6731 reviews
N/A
9 months ago
avoid at all cost
avoid at all cost chinese base company pretending to be in spain customer service is horrible robot worked 3 days and the guy told me it is the charger issue and he said to buy one on amazon
Matteo Ferrantino
6731 reviews
N/A
9 months ago
Wrong product sent and not working
I bought a robot one of the best models to clean my brand new swimming pool in order to make an event and I received another model The customer service told me it is the same product but only different color And I answered that if I wanted that color I would have ordered it And if this wasn t enough the robot doesn t seem to work at all I recommend not to buy here spend something more somewhere else but stay far from that site
Irfaan B
6731 reviews
N/A
9 months ago
Incorrect delivery refusal to rectify
I ordered the premium version of a water softner They shipped the cheaper lower performance model to me and when i wrote to them they stated they are unable to help because more than 15 days have passed as per their return policy Though the product was delivered on October 7th and I opened the case on October 21st
RB
6731 reviews
N/A
9 months ago
Pool filter valve
Product exactly compliant with what requested Unbeatable quality-price ratio
Y hassaine
6731 reviews
N/A
9 months ago
Quick delivery and professional staff
Fast delivery product like decribed
E Iglesias
6731 reviews
N/A
9 months ago
Fast shipping and best price
Fast delivery and high quality products
Sara Calatayud Robert
6731 reviews
N/A
9 months ago
It was very quick and at good price
Having ordered a pool filter valve I realized on delivery that I had ordered the wrong size Following an email and a subsequent telephone call the company immediately arranged collection of the valve and subsequently sent a full refund
K Smith
6731 reviews
N/A
9 months ago
Excellent quick order and next day
Excellent quick order and next day delivery Really good price