Brillcurtains Reviews

Terrible

Wish I d looked into this place before I purchased anything To be fair the curtains were not too bad but sizing completing off Beware that the width size is for both curtains together approximately Wanted to exchange for a wider set but you cannot return items So make sure you know this before you buy After several email exchanges as they have no number you can call I had to settle for a 20 refund as I was getting nowhere with the returns process They advised I had to pay 18 initial cost to ship back to them and then pay for them to return to their base in china but couldn t tell me how much this would be Or give me shipping details Just said it would be extremely high and take a lot of time As well as deducting the original posting I would end up paying more than what the curtains cost I feel this is probably more of a scam as they don t want to deal with returns as they can t possibly make any money if that was the case and it did indeed cost that much for postage So spent 86 95 and got a 16 refund and a pair of curtains I can t use

HONESTLY DON T USE THIS COMPANY

HONESTLY DON T USE THIS COMPANY cheap extremely poor quality and overpriced product from China curtain with dimensions not clear 1 week delivery following customs clearance is from when the curtains arrive in UK I paid extra for quick delivery which is a scam curtains arrived with brown marks and when I asked for a replacement was told this was not possible then offered 5 of the purchase price to keep the damaged curtain they obviously didn t want the hassle of re-ordering and having to keep the damaged curtains Kept e-mailing saying this was insufficient to keep the curtains and eventually received a respectable figure of 15 which I have now received only positive was support replied to my e-mails but felt it was a we re not really interested response the whole process from order 26th Feb to part refund was over four weeks DON T ORDER ANYTHING WITH BRILLCURTAINS I WISH I HADN T

Any good review will be fake

Any good review will be fake they send you rubbish curtains that look nothing like the picture they are based in china so when you complain they say sure send them back you then go to the post office to find out it costs more to send them back than to keep them Total Scam Paypal know and are looking into them but that did not help me get my money back they are still letting them use paypal Be Aware also this company is trading under 50 company names return address is the same SCAM

ZERO STARS

ZERO STARS FALSE ADVERTISING - DO NOT PURCHASE FROM THIS COMPANY You will not get a refund The pictures and descriptions are totally misleading - the curtains are beyond cheap thin light weight stitching falling out Advertised as a panel but the width is for two curtains Over priced and Poor quality

Awful shoddy product DO NOT BUY FROM THEM

Awful shoddy product with loose threads and wonky stitching Fabric feels cheap and they are not very thick When I ordered them I didn t realise they were coming from China I usually only by from UK based companies Attempted to get a refund because of poor quality and finish and a fruitless email chain just ended with them sending my final message back at me DO NOT BUY FROM THEM

AWFUL AWFUL AWFUL AWFUL

MISLEADING WEBSITE CHEAP QUALITY AND COME FROM CHINA DO NOT BUY THESE CURTAINS THE MEASUREMENTS ARE NOT RIGHT AND TERRIBLE MATERIAL AND QUALITY ADVERTISED AS A PANEL BUT THEN SAY THE WIDTH IS FOR TWO CURTAINS WHICH IS COMPLETLY BACKWARDS THE ABSOLUTE WORST THINGS EVER SEEN IN MY LIFE

ZERO STARS

ZERO STARS They WILL NOT refund or accept returns even with me returning them and paying for shipping myself back to China from the US I literally will lose money out of principle even though their product is not as described not the right colour and crap quality The WORST kind of scam artist company Wish I had found their true ratings earlier STAY AWAY

It s been months I have received

It s been months I have received nothing and they keep coming up with excuses They have provided fake tracking numbers that doesn t even track the package their is no package to track they haven t sent anything This is a scam They give a fake tracking number I wish I had seen these reviews as well Also when emailing them u just get the same generic message over and over about checking with logistics and quickening the delivery I just want a refund which it don t seem like will happen

Disgraceful service

Ordered some curtains in mid October It took sometime before I received an email saying they were out of stock Decided to choose other ones and they offered 5 percent discount Heard nothing for a couple of weeks Got fed up of chasing them so told them to cancel my order which they confirmed Received an email this morning saying they had dispatched my original order Emails backwards and forwards and they insist that I now can t have a refund as they have been sent out The recovery process with my bank now begins Don t buy from these people in hindsight I wish I had read the reviews on here first

Really wish I had read the reviews

Really wish I had read the reviews before ordering DO NOT BUY FROM THIS COMPANY Awful customer service false discription of products and very expensive I never even got an invoice I m in the process of trying to get a refund through PayPal as they just fobbed me off