Brilliantearth Reviews

Loved my Wedding Band

Loved my Wedding Band Had a really lovely experience buying my wedding jewelry

Excellent

Purchased a Monaco engagement ring from here It s absolutely stunning and the service was great My fianc couldn t be happier with it

Great balance of quality and value

Great balance of quality and value Excellent sales staff Would highly recommend

A great experience in the end

UPDATE - claw sheered off my ring in less than 6 weeks and diamond tumbled out Absolutely shocking Regret my review Lesson learnt DO pay attention to the other reviews and please ignore my 5 Waiting to see what they suggest to fix this but wow Original review I placed an online order a couple of months ago for a 1ct solitaire to be delivered to me in the UK and only after I ordered did I see the bad reviews so was honestly expecting a horrible experience My fears were not helped when I got an email to say my selected diamond was not available I was very close to cancelling the order but they offered a higher value diamond at no extra cost so as I d paid via Amex and knew I had purchase protection I went ahead And I m really glad I did The advisor communicated well and answered a bunch of qs And I ve now had the ring for a month and I LOVE it I had a good jeweller have a look at the setting and the band a few days ago just to see if he could find anything wrong per some other negative reviews about workmanship and he said it was an excellent setting with plenty of metal and that his valuation would be higher than the price I paid So I don t doubt some people have had bad experiences but I can honestly say that I ve ended up with a ring that I love at a great price and despite the initial problem with my order the customer service was very good This review wasn t solicited by the company at all I just thought it might be helpful to anyone reading the negative reviews and worrying about purchasing as I had been I would happily use Brilliant Earth again

Am currently enjoying my new ring

I really liked how friendly and quick the chat option is I like to be thorough when buying jewelry and I liked having all my questions answered

I value the fact that they have such

I value the fact that they have such high standards when it comes to there quality That these diamonds are ethically sourced is amazing I love my ring and I wouldn t have changed a thing

San Diego Brilliant Earth

The San Diego Brilliant Earth was wonderful We purchased an engagement ring and wedding band

I came in to select a setting for my

I came in to select a setting for my upgrade Diamond so many options online it was very cool seeing them and trying them on in person which really helped make my selection so much easier The receptionist was very nice and welcoming the person helping me show settings was great too they even took in my original diamond to upgrade at the location instead of shipping it myself