Bristolairport Reviews

I felt airport and easy jet have done

I felt airport and easy jet have done everything they can to make our travel as best as they could and everything was really smooth very good trip

Excellent service

Excellent service had carry on bags no queues at security Why do people bring liquids thru security in their bags It s not surprising the staff get fedup

Holly and Will

A great big shout out to Holly customer services and Will check in for TUI - arrived at airport yesterday to print out boarding passes as site had been down and they went that extra mile to ensure we left happy and reassured People like this deserve a great big thank you and a public mention they are obviously in the right job A credit to customer services and Bristol Airport

Special Assistance were fantastic

I am a disabled man who travels annually for holidays since getting ill and losing my ability it took it out of me and put me off going at all this year I tried the Special Assistance at Bristol airport It was first class in every way of course there were many there and it was really busy but it was all made a ease and took all the legwork out of it for me the staff were friendly and always had a good bit of banter and made you feel happy to be flying away for a holiday and in real good spirts on returning an older gent Pete he was I think one of the oldest members of staff there he knew everything he was also brilliant he made it all effortless for me and my partner even helped with baggage collection and took us all the way from plane to arrow taxi at the front of the terminal well what more can I say he was great to chat with and made us welcome and good to feel back at home so in general the whole journey from start to finish was first class and made it enjoyable instead of stress and difficulty and exhaustion I can t even start to say how much it made our experience a relaxed departure and return Being less mobile really puts you off traveling but rest assured the staff there are priceless so credit where its due I would recommend anyone to give it a try

I have been using this airport for 25

I have been using this airport for 25 years always a great experience you have to compare with Heathrow to get a feel for how much better it is and again 26 12 21 with Silver Parking - not sure who was working the barrier customer service last night at 10 30pm but thanks for your help with my ticket

Just having pint in brunel bar staff

Just having pint in brunel bar staff great parked in silver zone very organised and speedy bag drop effortless and quick security faultless and professional all staff in Airport polite helpful and courteous thank you for great easy start to holiday

Travelled as family of 10

Travelled as family of 10 1st Saturday of half term early morning Easyjet bag drop was quick and easy with helpful staff Straight thro fast track security with no problems Staff all seemed helpful and efficient On return luggage arrived pretty quickly Thanks to all at Bristol airport

Arrived on Sunday morning and

Arrived on Sunday morning and unfortunately the clutch went on the car just as we got on the airport Security turned up immediately and were incredibly helpful got our parking area changed so we wouldn t be charged and gave us clear direction to get to the terminal via shuttle to allow us to continue with our holiday and sort out the car on return Fantastic service and helpfulness