Britannialtd Reviews

Britannia Home Improvements EY Ltd

First contact was from Neil Pearson owner Richard Pearson s uncle I think and his previous sales colleague give you the sell that they employ all their workers directly and don t contract out the work They want a hefty deposit at point of agreeing any contract Paid directly into the owner s personal account They say the work is guaranteed even if the company hits hard times and dissolves BUT they DO contract out their windows doors GRP and conservatory work - the workforce arrived all wearing Norton Windows logo on their shirts Now the GRP work has failed within 4 years of being done the contractor tried to tell me there was nothing wrong with the roof and having eventually realised he couldn t get away with that line as I d been able to see and feel it myself he said I needed to call him in a month to get a date for him to return but warned me I don t HAVE to come back you know The guys are mostly from the North East not East Yorkshire and don t want to come back to put jobs right When they do they rush to get away again Doesn t instil any confidence in the quality of their work Meanwhile there is also an issue with the conservatory which he refuses to acknowledge so I m getting evidence to try to get that put right It s a battle every step of the way they no doubt hope you ll give up The DON T get it right first time and after that it s stress and persistence to get some sort of remedial work Excuses all the way Before I discovered the roof fails I arranged for Britannia to do some landscaping work It was meant to be done before the end of 2022 but finally got underway in April 2023 after I notified the owner Richard Pearson that I wanted to cancel Which he wouldn t agree to There was no pre-planning visit from the landscapers they didn t even arrive on the day they were meant to the paving was poorly and unevenly laid the guys were roaming all over the paving in their rush to get finished and leave so there were over 20 loose slabs and no drainage contingency Water encroaching on the damp proof course A team finally came back but I still have some uneven slabs and standing water so the work isn t going to stand the test of time Disappointed but it took 6 months to get them back - Richard Pearson was too busy taking more money off people and spending it on personal holidays to want to send a team back to make bad work acceptable I m not happy with the work now but it s better than it was The best I can say So to sum up don t pay a deposit up front don t be bullied into paying the balance on the completion day make sure you re happy with the work inspect it and let it settle in Don t believe everything you re told look at Companies House information on them and their contractors including reading the accounts they ve submitted Britannia haven t submitted any since 2021 Personally I would never use a limited company again I would not pay a deposit and after disappointment in both roofing and groundworks I wouldn t use Britannia Home Improvements again I don t trust them to do a good job I wish I d NEVER met any of them they resist coming back and I DON T recommend them I got caught in their web and now have the aggravation I urge others to learn from my poor experience and stay well away

After leaving a review on trust pilot

After leaving a review on trust pilot Oct 2023 about our deposit not been refunded my wife got a phone call from R Pierson being aggressive and informing her that he was taking her to court for libel as he had returned our deposit but this only happened after i put a review on trust pilot i phoned his office and told them that i put the review on and also been in touch with rogue traders bbc and our local councilor before doing this we had not got the deposit back later that afternoon R Pierson phoned and said he was going to put the money back in my account we had several months of promises more than a dozen phone calls to him before all this carry on we had been cold called at the door we told the young lad we wanted a quote for new panels on the small conservatory roof 4 panels an N Pierson turned up he quoted 4500 we told him we would leave it and think about it i went out and N Pierson came back he told my wife he could save her 300 if she went ahead there and then she had to transfer 1500 into N Pierson personal account she did this we are both in our 70s and can do without all this trouble wife s blocked his calls

disgusted

Not impressed turned out to be a huge mistake hiring them supposed to put a new roof on my workshop first rain there was more water inside the workshop than outside I cancelled the payment straight away as advised I reported this to them they turned up with a caulking gun and a couple of tiny tins of paint to repair a brand new roof REPAIR A BRAND NEW ROOF what on earth were they thinking new roof does not require repairing This turned out to be a huge waste of time with MORE damage to my property at present I have four buckets inside and they cannot cope I have left emails asking them to come and collect their roof but so far Joe Doran has told me they will not remove the roof however it will remain the property of Britannia home improvements I would not recommend them to anyone

Disgusting company

Disgusting company vile always been a disturbance to neighbours to neighbourhood littering roads constantly with mud debris on the estate and totally unprofessional Avoid these at all costs see other 100 negative reviews