Britanniasecuritygroup Reviews

I have ordered door shutter from them

I have ordered door shutter from them After requested someone to came on a site and take measurements they insured me is simple and sent me chart We sent them together with some pictures and took them 2 days consulting After I paid no one came back to me so I chase them for 3 days On the installation day I received a quick voicemail they will be in the area if I am available for installation When they came on a site discovered that the shutter is 1m 100mm shorter Despite the pictures explanations over the phone and the chart they sent us they had 1meter difference and they all blame us We paid for the shutter and labour but we did not received services stock or refund Fake company Poor and rude customer services Please stay away

Fake company

Fake company will take your money and keep fobbing you off AVOID AVOID AVOID

Just asked for a quote to replace a

Just asked for a quote to replace a shutter Told by customer services that they are local to my area They quoted 495 Vat to come out and have a look at the job

Regretfully - Such a Bad Experience

Regretfully I trusted The Sales We have provided the information We have paid in full accordinglyWe waited endlessly to be fabricatedWe were promised date time we will be informedSo here is the outcome Shutter delivered to wrong addressAll staff including The managers and The Owner - Daniel getting very stroppy towards the ClientKirckI do not RECOGNISE the Premises When I have received your Email - I was at the FuneralI have requested to be INFORMEDI also have requested to receive CONFIRMATIONDATE Time To be called when you will deliveron delivery so I can be there What went WRONG I have none of the abovePlus now - I have had you guys getting RAIVED up on me as I am reporting Not Received the ITEM AP PER AGREEMENT NOT RECEIVED COMMUNICATIONNOT delivered to us Being told False Info that the Shutter is on Site and someone from Our Company Signed At this moment in time I have not received the SHUTTERSITE IS LOCKEDNONE OF OUR STAFF ARE ON SITE

Bad after sales and very bad quality

Bad after sales and very bad qualityBought it on ebay last 6 month and failed to workQuote to be repaired is the price of a new shutter Just avoid

No standards

This company took me on and sacked me after 2 days after not giving me a chance there was no induction had me doing 2 man jobs on my own at a risk to my own safety I tried my absolute best to succeed and the only feedback I got is that i was putting to much effort into fixing the terrible quality of work that they had produced they knew I had a 3 year old child and bills to pay and sacked me a month before Christmas by text didn t even have the decency to tell me to my face they just said the worker in the unit refused to work with me for no reason terrible company and the quality of the work was disgusting they had no standards

Exhorbitant charging

Engineer called to open a jammed front door lock Stayed 30 minutes to open the door with a screwdriver to clear slightly blocked bolt-receiver Advised slightly bowed wooden door Then presented me with invoice for 220 VAT No advance warning of cost BS confirmed the next morning that this was their standard charge BEWARE

Supplied us with a fair few roller

Supplied us with a fair few roller shutter over the years Good customer service and price decent as well

Fixed a shutter that was jammed

Fixed a shutter that was jammed and have since supplied shutters for my other properties Would highly recommend