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Based on authentic user experiences
Sophie Critchlow
6737 reviews
N/A
7 months ago
SCAMMERS YOU ARE WARNED
Plane and simple SCAMMERS how they are not under investigation is beyond me Just shows what system is here in the UK Bought a car with all the wheel nuts loose nearly all 4 wheels falling off I don t think they would care if you crashed or happened to you Recently bought a car with warranted mileage of 25 thousand miles only to find out 2022 it s been clocked back 190 000 miles yes that s correct 190k and they say that its not there problem Someone needs to come in and take down these scum
nfacjna
6737 reviews
N/A
7 months ago
Do not buy cars from Bca
BCA are huge fraudsters They sell only broken Cars Most of the with serious Mehanical issues
Ismail Mulla
6737 reviews
N/A
7 months ago
We bought a 4x4 Isuzu D Max from you
We bought a 4x4 Isuzu D Max from you You said that this car was clean as grade 2 and that there was no problem with the engine but unfortunately you sold us a car with a broken engine You are frauds I will not buy a car from you again and I do not recommend it to anyone you all useless and staff are too busy gossip mobile phones don t buy any car from them go buy privately at least you can check the car your self if anything wrong you don t buy it but unfortunately bca won t even give your money back or take the faulty car back from you and we trust bca about cars grades 1 or 2 mean cars are OK but not all cars bca Scotland is very dodgy place to buy cars my opinion don t buy any cars from them specifically Scotland we just waste
Ross Raeburn
6737 reviews
N/A
7 months ago
Unlawful trading
Selling cars as warranted mileage Whilst under stating the actual mileage by 30 Then refusing to do anything about it About unlawful activities
Medi Bakrani
6737 reviews
N/A
7 months ago
If I could vote -100 I would
If I could vote -100 I would I ve bought two cars from BCA and have received terrible treatment The first cut out on me whilst I was doing 50mph EML came on after 2 days and needed 2 600 worth of repairs- BCA were not interested A couple of years have passed and I thought I would try again perhaps it was bad luck before This time the car arrived with illegal tread on tyres which they lied about damage to the boot interior which hadn t been reported and the EML came on after 24hours You guessed it once again BCA were not interested The tyres and damage which was not declared apparently do not come under their report Clearly they sell faulty cars for a lot of money and appear to get away with it Is there anything we can do
Mark Walters
6737 reviews
N/A
7 months ago
Do not work for this company
I don t really have any issue with BCA themselves but more with some of the people they have working for them they have runner drivers and coordinators that are as sick and twisted as they come and for no reason one day just decide they don t want you working there any longer so they go out of their way to make working there impossible like taking jobs from you that you have done so you don t get paid giving you a single call every few days again making it not worth you trouble etc and then trying to talk to anyone with ref to this is completely impossible as they all back each other in playing the childish games and they really need to be investigated as i m sure you as a driver doing calls and paying out money which then gets taken away from you and then leaves you with no where to go or know one to talk to is i m sure would be considered gross miss conduct
w H
6737 reviews
N/A
7 months ago
Shocking Thieves
Been a customer of bca for 17 yrs bought a 13k car which was a grade 2 Comes with big damage to the front grill which wasn t shown in pics or mentioned Went through the claims process but won t accept liability Shocking thieves who rob us through vehicle indemnity and don t give anything back Shocking service
Gulla Xan
6737 reviews
N/A
7 months ago
Ineptitude
Booked to collect vehicle at the end of pch contract on 18 November Today I discovered actually 18 days later that the collection driver couldn t be bothered to collect and the vehicle is still at the main dealer Not one single thing which they undertook to do has been completed The system is utterly useless The company are incapable of simple core functions The main dealer should think carefully about their end of contract return protocols because there is a huge negative impact on customer satisfaction
Naseer Ahmed
6737 reviews
N/A
7 months ago
BCA manipulate the bids
BCA manipulate the bids I had a car up for sale with them I was watching the auction however the highest bid did not reach my reserve price I was expecting a call to discuss the highest bid but I haven t had any updates I called up and ask for an update then I noticed they bids by themselves therefore highest bid was BCA
Freddie
6737 reviews
N/A
7 months ago
Complete shower
Complete showerBCA seems to own a lot of cars that they auction With their own stock beware of grading inaccuracies and don t even bother trying to claim It appears they simply wash there hands of you and hide behind their T s and C s to escape any claim There is damage that is visible in a photo that was refused as a claim because the car was self collected This is even though there is evidence of pre collection damage Avoid at all cost and buy from a dealer Its worth paying a little more