British-flooring Reviews

Bought 45sqm underlay last week

Bought 45sqm underlay last week One week later it still hasn t arrived and their courier has made the excuse they couldn t find the house They then claimed they d delivered it when they hadn t We are now having to push the carpet delivery back a month due to limited slots Thanks a bunch British-flooring - please don t buy from this shower

I have the same issue as the previous

I have the same issue as the previous customers mentioned about the delivery I ordered 48 hours delivery and it did not happen I had to drive miles away to another shop as workmen were coming to lay the flooring When I called to chase customer service said 48 hours delivery is only when the item is dispatched So how am I suppose to know their internal affairs how long they take to dispatch It could be an hour and it could be a week Having cancelled my item before Yodel was delivering I was told that refund was issued but it has been nearly 2 months and I am still chasing Do not trust this company as they say one and do another or don t do

Not a serious company

Ordered underlay and opted for 48 hrs delivery I received no confirmation whatsoever from the retailer I was left with PayPal email as the only proof Two days later I called the British Flooring to ask and they sent me tracking numbers for my order but no explanation for why no confirmation never mind an apology It s now three days and no delivery There s been no movement in the Yodel tracking and the items are not even out for delivery My experience tell me the tracking numbers may be fake Yodel itself has no one you can contact I booked a workman for tomorrow That will now have to be cancelled

AVOID NOT RECOMMEND IT

Terrible company and bad quality of flooring We ordered laminate flooring just before Christmas Delivery was very quick but that s as far as my positive feedback can go for this company The batch seems to be faulty Our joiner came to fit it and he couldn t as the boards are NOT straight I contacted the company sent pics video They came back to say that they can t see any gabs And if I need to return will need to cover the cost myself Well I have no other option but to go to small claim court Definitely NOT RECOMMEND THAT COMPANY

Ordered underlay and tape

Ordered underlay and tape it arrived a day early After I purchased online my wife read reviews and thought this was a scam or the product wouldn t arrive it was delivered by Yodel which is abit hit and miss so that could be why orders are not getting delivered

Can t fault the service

An order for underlay was placed on Saturday morning and was out for delivery Tuesday with DPD Can t fault the service Underlay price was very competitive and packed well Arrived in a timely manner I will be using british-flooring co uk Luxury Home Decor ltd for future flooring projects

Undelay Purchase

Having read the reviews for this company I was a little hesitant making a purchase but happily everything went fine great product delivered quickly

Good Experience - Please Read

Read the negative reviews and was slightly concerned I called the business up to double check and the women I spoke with was very reassuring and professional so I went ahead with the order Underlay ordered for work happening on Friday ordered next day delivery and it has already been received this morning Although the reviews are concerning you don t always comment if things go right but when they go wrong its the first thing you do This company is very efficient and I thank them for sorting my order so promptly

Quick delivery

There were a few bad reviews of this site but I had a great experience Placed an order was dispatched within 2 hrs and arrived next morning