Britishcouncil Reviews

British council staff is very rude

British council staff is very rude They do not know even abc of customer services Treating others like slaves Would recommend to go to trinity college to avoid these I D I O T S

I ve had a horrible experience

I ve had a horrible experience They are very unprofessional For the listening reading writing part their software did not work Even though I had prepared for the test and put all my energy into it their lack of professionalism ruined everything I had to wake up at 3 am and I had taken a day off from work to make sure the exam went well for me Hours before I had prepared the room they paranoically checked including the ceiling and the floor They have you take down all your paintings from the wall and all books from the shelves as if someone can instantly learn English by looking at a painting or the ceiling or from a book They promised to make the refund in 3 weeks even though I paid instantly There is no damage repayment or reduction coupon for the glitch in their system not even an apology e-mail I hope people read this before they book an exam with them The problem is that all Universities require this exam and this is why the organizers treat people with a lack of respect they know we have no other choice What a shameful lack of professionalism for the era we live in They take so much money from people but are not able to invest in good software that can offer a good exam experience I am traumatized by this experience The examiners for the reading listening and writing were so rude and were treating me as if I was under arrest especially the first lady that showed up I will need therapy after this

Be careful to conditions term

Be careful to conditions term They play with 14 days cancellation period and trial period they will not give you back your money if you attend a class during the trial period or during the 14 days Furthermore the cancellation period ends 14 days AFTER you START the Trial So you don t have a real cancellation period Then classes don t work You speak with people who don t know English and teachers don t correct you and others They stand there reading slides I was tricked I lost money that i really need for my career and now I have to wait a lot before finding a new chance

Wasn t able to take the exam at the

Wasn t able to take the exam at the first date because of a missing document They canceled it without refunding me over 200 down the drain

They changed my exam date two days before

They changed my exam date two days before When I called saying I couldn t go because I had a doctor s appointment booked two months in advance they didn t care and said I needed five weeks in advance to reschedule when they did it two days before Don t recommend at all

They only care about robbing you

They only care about robbing you Charge you GBP430 per hour for an exam and if you can t make it for an emergency they will only refund you 50 for giving you nothing Utter robbing scallywags - use someone else they don t care about you Systematic robbery

Aucun sens du client

Ma fille a vu son examen IELTS d plac de 3h cinq minutes avant l heure convenu Sans aucune explication excuses Puis il lui a t demand en plein jour de fermer tous ses volets d enlever des photos du mur de changer la place de son bureau pendant 20mn La plongeant dans le stress avant son examen Voici la r ponse lunaire du British council De la bouillie Ils n en ont rien faire Thank you for contacting the British Council We understand how important the IELTS Online test is for you and apologise for the inconvenience caused We acknowledge the feedback shared by you and it will help us to improve our services in the future as we will take the corrective actions basis your feedback as we genuinely value your opinion We would like you inform that all the changes which were asked to make during the test were as per our test day requirement to maintain IELTS Online test integrity Your understanding is highly appreciated in this regards Please be assured if you face any issue that our team will be always available to support you We wish you all the best for your exam

Super bad experience

Hi people please don t book the IELTS with this company I booked the exam at May when the moment arrived I was getting ready to do the exam and the examinator told me that I need to take out the screen computer that didn t work He said to log out and confirmed that I could log in again because I had time so I did The application took more than 5 minutes to run so they denied my access I tried to send emails and I made a refund with my bank Afterwards they reclaimed and took my money and sent me a post with personal information from another person This is ILLEGAL that accused me that I didn t assisted on the exam these people are horrible and now I will put a complaint and do a paralegal process